Find & Apply For Office / Administrative Assistant Jobs in Woodridge, Illinois

Job Description Customer Service Returns Representative I Job Details Monday - Friday | 8:00 AM - 5:00 PM | $18/Hour Overtime possible based on business needs Returns Representative I Requirements Intermediate Microsoft Excel skills required Strong customer service skills with a customer-focused approach Ability to effectively prioritize multiple tasks and manage workflow processes Internet savvy with the ability to learn and navigate multiple systems Ability to communicate effectively with internal departments, vendors, manufacturers, and customers About the Returns Representative I Role As a Returns Representative I, your responsibilities will include: Processing return authorization and Vendor Debit Authorization reports accurately and efficiently Verifying vendor returns by tracing shipments through UPS and other common carriers Following up on Return Authorizations (RAs) before products are physically returned Following up on pending vendor authorizations in a timely manner Running daily reports to create new quality notifications Preparing and submitting authorization forms to vendors Updating quality notifications with vendor return authorization information Processing non-stock labels for internal and external customers Communicating with other departments and manufacturers to ensure returns are completed accurately Managing the returns database and maintaining accurate records Reviewing return information and correcting inaccuracies when identified Supporting a smooth, customer-focused "No Hassle" returns experience while considering the financial impact to the company Using SAP, Microsoft Excel, Microsoft Office, and internal systems to track and process return activity Operating office equipment, including copiers, OnBase scanners, and computers Prioritizing daily responsibilities to meet deadlines and department goals Working closely with distribution team members to resolve return issues and maintain workflow Performing additional customer service, returns, and administrative duties as assigned Why Work With Crown Staffing MEC Health, 24-Hour Group Accident, Short-Term Disability, Term Life and AD&, Dental , Vision, Behavioral Health, IDX Social Plus, FreeRX Earned Paid Leave (based on hours worked) Competitive pay Weekly pay Direct deposit with pay card option No fees for our services and ongoing support Opportunities for permanent placement and career advancement Supportive work environment focused on teamwork and employee welfare Walk-ins welcome! 1244 N Lake St, Aurora, IL 60506 (630) 978-8121 Apply now! Crown Staffing is an Equal Opportunity Employer M/F/D Apply Now Not ready to Apply?