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Administrative
Office / Administrative Assistant
Kensington, MD

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SERVPRO of Wheaton-Kensington

Job File Coordinator

Job Description

Job File Coordinator SERVPRO of Wheaton-Kensington Kensington, MD Job Details Full-time $28 - $32 an hour 16 hours ago Qualifications Google Workspace Financial reporting Administrative experience High school diploma or GED Attention to detail Desktop applications Adaptability Productivity software Faxing Accounting support Full Job Description Summary The Job File Coordinator plays a pivotal role in facilitating efficient office operations and ensuring seamless communication with customers, stakeholders, and team members. This position involves diverse responsibilities, ranging from scheduling and customer service to financial administration, compliance documentation, and HR support. Primary Responsibilities
  • Answer phones, provide exceptional customer service, and maintain a detailed call log.
  • Coordinate schedules to optimize work efficiency and balanced job scheduling.
  • Manage the Work-in-Progress (WIP) Board to keep staff updated on daily schedules and job statuses.
  • Complete First Notice of Loss (FNOL) documentation accurately.
  • Prepare job paperwork for Crew/Estimators and ensure timely conversion of estimates.
  • Oversee job file documentation, communications, and subcontractor activities.
  • Bill customers for services, process payments, and manage accounts receivable.
  • Maintain an organized file system and company calendar/schedule.
  • Manage outgoing/incoming mail, email, and faxes, as well as review and route Bulletins.
  • Ensure proper on-hand delivery of office and general supplies.
  • Perform other job duties as assigned. Education and Experience Requirements
  • High school diploma or equivalent required.
  • Proven experience in administrative roles, preferably in a fast-paced office environment.
  • Familiarity with basic accounting principles, bookkeeping, and financial reporting.
  • Proficiency in computer applications (G-Suite and Microsoft Office) and ability to adapt to new software applications.
  • Excellent communication, organizational, and multitasking skills.
  • Attention to detail and problem-solving skills.
Job Type:
Full-time Pay:
$28.00 - $32.00 per hour
Education:
High school or equivalent (Required)
Work Location:
In person