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Administrative
Office / Administrative Assistant
Alpena, MI

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Beyond Horizons Tour & Travel

Tour & Travel Assistant

Job Description

Job Title:
Part-Time Tour Agency Assistant Company:
Beyond Horizons Tour & Travel Location:
Alpena, MI Position Type:

Part-Time (25+ hours per week) Beyond Horizons Tour & Travel is seeking a motivated and organized Tour Agency Assistant to support our Tour Department and staff. This role is essential in maintaining efficient office operations and delivering excellent customer service. The ideal candidate will have a passion for travel, customer service, and office administration in a fast-paced, team-oriented environment.

Responsibilities:

Answer and direct incoming calls professionally Assist with processing tour reservations and coordinating with clients Conduct outbound calls for follow-ups and client communication Perform general office duties including filing, copying, and maintaining records Use Microsoft Office Suite (Word, Excel, PowerPoint) to manage documents, spreadsheets, and presentations Assist in handling mailings, scheduling, and data entry Work independently and as part of a team in a fast-paced setting Maintain a clean and organized work area Lift up to 25 lbs when handling office supplies or marketing materials Sit for extended periods while working at a computer

Qualifications:

Previous office experience required Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is a MUST Strong communication and interpersonal skills Ability to multitask and manage time efficiently Must be detail-oriented, proactive, and customer-focused Ability to work in a fast-paced environment Team player with the ability to work independently when needed Passion for customer service and building positive client relationships How to

Apply:

Interested candidates must submit a resume .. Previous office experience is required for consideration. Beyond Horizons Tour & Travel is an equal opportunity employer. We encourage candidates with a passion for travel and customer service to apply!

Pay:

$16.50 - $18.00 per hour Expected hours: 25.0 - 30.0 per week

Work Location:

In person