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Administrative & support services

Intake & administrative specialist

•temporary

INTAKE & ADMINISTRATIVE SPECIALIST

•TEMPORARY.

mankato, minnesota

Posted 6 days ago

Closes 9/26/2026 Job details Summary Spherion

$18.00 per hour

Temporary

8:00 AM

•4:30 PM

Industry

administrative & support services (Office and Administrative Support Occupations)

Reference number

S_179702 We are seeking a detail-oriented, multi-tasking Specialist for a full-time, temporary role expected to run through January 2027. This position handles high-volume administrative tasks and client support across three core community assistance programs: Housing Prevention, Housing Vouchers, and Energy Assistance. As the primary point of contact, you will answer inquiries, collect and verify documentation, and process applications to help individuals and families maintain stable housing and utility services. We currently have three openings across these department focus areas.

Job Type:

Full-Time, Temporary (Expected through January 2027)

Schedule:

Monday

•Friday, 8:00 AM

•4:30 PM

Pay Rate:

$18.00 / hour

...

Responsibilities:

Serve as the primary contact by answering high-volume incoming phone calls, emails, and text messages from applicants, property managers, and utility providers.

Collect, review, and verify physical and digital documents (leases, income verification, utility bills) to determine program eligibility.

Input participant records, track file statuses, and accurately update program databases in compliance with reporting standards.

Process incoming applications and maintain thorough, audit-ready compliance files across housing retention, voucher subsidy, and energy relief initiatives.

De-escalate customer concerns with empathy while providing clear guidance on application requirements and approval timelines.

Skills:

Prior experience working in human services, housing programs, or non-profit administrative support.

Familiarity with local community resources, housing assistance programs, or utility assistance frameworks.

Bilingual capabilities (verbal and written) are a strong plus.

Qualifications:

• 1-2+ years of administrative, data entry, client intake, or customer service experience.
• Excellent verbal, phone etiquette, and written communication skills (email and text messaging).
• Strong computer literacy, including proficiency with databases, spreadsheets, and data entry software.
• High attention to detail with paperwork, document verification, and sensitive personal data.

Ability to commit to a full-time temporary assignment lasting through January 2027. Ready to make a difference in your community? Click Now to submit your resume. We are actively reviewing applications for these three openings and interviewing qualified candidates. Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show more

key responsibilities Serve as the primary contact by answering high-volume incoming phone calls, emails, and text messages from applicants, property managers, and utility providers.

Collect, review, and verify physical and digital documents (leases, income verification, utility bills) to determine program eligibility.

Input participant records, track file statuses, and accurately update program databases in compliance with reporting standards.

Process incoming applications and maintain thorough, audit-ready compliance files across housing retention, voucher subsidy, and energy relief initiatives.

De-escalate customer concerns with empathy while providing clear guidance on application requirements and approval timelines. experience 1-4 years skills Prior experience working in human services, housing programs, or non-profit administrative support.

Familiarity with local community resources, housing assistance programs, or utility assistance frameworks.

Bilingual capabilities (verbal and written) are a strong plus. education High School share this job.

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Get in touch. We are here to help you with your questions. KM

Krienke, Madyson

madysonkrienke@spherion.com