Find & Apply For Office / Administrative Assistant Jobs in Grain Valley, Missouri

Job Overview Most people who call us are nervous. They've usually been thinking about therapy for months before they pick up the phone, and they're hoping a real person answers. That's the heart of this job. Part time and in office at our Lee's Summit location, Monday through Thursday, 8:00 am to noon. What you'll do Answer calls, voicemails, and emails from people looking for a therapist, especially between 8:00 and 10:00 am Talk with prospective clients about what they need, explain our rates, and match them with the right clinician Follow up a second and third time with people who reach out and then go quiet. This is a bigger part of the job than it sounds.

Keep the office running well:

straightening, vacuuming, snack baskets, drinks, and occasional supply runs Manage our Clinical Director's inbox and calendar, handling routine scheduling and flagging what needs her attention You'll work from your own office rather than a front desk, so most of your contact with clients happens by phone and email. Training In your first few weeks we'll send you to our Columbia office for about three days to shadow Sarah, our Client Care & Practice Operations Coordinator that you'll work closely with day in and day out. Hotel covered, mileage reimbursed, and those days are paid. This is a good fit if you Show up. This is a four hour morning on a small team. When you're not here, the phone doesn't get answered. Take initiative. If you see a way the office could work better or feel more welcoming, we want you to fix it or tell us. There's always something useful to do, and we need someone who finds it rather than waiting to be handed a task. Can prioritize. Some mornings you'll have five things going at once and you'll need to decide what is the most important one and clearly communicate the parts that simply needed to go on the back burner. Communicate clearly, often by email, phone, and text. You'll tell Sarah what got done, remind our Clinical Director what she hasn't followed up on, and work directly with our clinicians. Are warm on the phone, including with someone who is anxious or asking the same question a third time. Hold confidential information without exception Have healthcare, mental health, or administrative office experience Have reliable transportation This schedule can well for people in a lot of different situations. A parent whose kids are in school. A student with afternoon classes. Someone semi retired who wants a few good mornings a week. We're not looking for one type of person. Our team comes from different backgrounds, faiths, and life experiences, and our clients do too. If this work sounds like you, we'd like to hear from you. Probably not a fit if you want full time hours, want to work from home, need a lot of face to face interaction to enjoy your day, or are looking for a job where you can answer a few calls and otherwise do your own thing.

Pay:

$16.00 - $18.00 per hour Expected hours: 16.0 per week Application Question(s): Are you available to work in our Lee's Summit office Monday through Thursday, 8am-noon? Are you able to travel to Columbia, MO for about three days of paid training, including overnight stays, in your first few weeks? How do you keep track of follow up tasks so nothing gets dropped?

Experience:

healthcare or mental healthcare admin: 1 year (Preferred)

Work Location:

In person