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Office / Administrative Assistant
Portsmouth, NH
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Founded in 2017, The KEY Collective is a 501(c)3 organization that provides economically disadvantaged K-12 students on the NH Seacoast access to out-of-school programming that they might not typically have access to due to financial constraints. During the 2024-2025 school year, 500 kids benefitted from the #areuin? card- KEY Collective's flagship program- providing access to sports and other youth activities for free or at a reduced cost with no red tape and no social stigma attached. About the
Program Administrator Role:
The Program Administrator will work under the direction of the Executive Director and work with the Development & Marketing Manager . Applicants must live in our current service area (Portsmouth, Newington, New Castle, Greenland, Hampton, N. Hampton, S. Hampton, Hampton Falls, Seabrook, Kensington, East Kingston, Brentwood, Newfields, Exeter and Stratham), as regular visits to partner organizations and attendance at events/meetings is required.
Main Role Responsibilities:
1. Manage & Maintain Donor Database (Little Green Light) a. Create & maintain templates for generated emails & letters b. Create new donor records & maintain existing donor records, with all supporting information c. Run reports for board & marketing campaigns (work with Development & Marketing Manager on marketing campaigns). 2. Program Partner Management a. Keep in regular contact with existing program partners through emails, calls, meetings and surveys. b. Maintain Partner Database (LGL, Website, Documentation) 3. Community Resources - Education & Support a. Keep in regular contact with existing community validators and partners through emails, calls and meetings. b. Maintain Validator database (LGL, Documentation) c. Attend community networking events when needed 4. #areuin? card program a. Process #areuin? card applications a. Approve or deny based on provided criteria b. Communicate with families and validators c. Maintain records and database 5. Scholarship program a. Work w/the scholarship committee, families and program organizations to process scholarship requests b. Maintain records and database 6. Event planning / management a. Be involved in all aspects of fundraisers and events as needed. 7. Attend Bi-monthly board meetings & assist in the preparation thereof. 8. Assist in projects and tasks as needed.
Qualifications:
Associate or bachelor's degree in a related field (nonprofit management, communications, business administration, education or human services) is preferred but not required
Equivalent work experience in nonprofit administration, program coordination, or community-based work considered in place of formal education
Experience:
2+ years of administrative, program support, or coordination experience — ideally within a nonprofit or mission-driven organization
Proven experience working remotely with minimal supervision
Familiarity with fundraising processes, donor relations, or grant reporting helpful but not required
Remote Work & Collaboration Skills:
Self-motivated, dependable, and able to manage tasks independently in a remote environment
Strong written and verbal communication skills
Proficient in Google Workspace and Microsoft 365 (Docs, Sheets, Drive, Outlook, etc.). Ability to learn new digital tools quickly. Familiarity with Little Green Light, Sync, Mailchimp and SquareSpace preferred but not required .
Organized, efficient, and comfortable balancing multiple projects at once
Demonstrates discretion when handling sensitive or confidential information
Proactive in communicating progress, challenges, and successes with team members
Work Environment:
15-20 hours per week with a set weekly schedule during regular business hours
Hybrid position includes work in our Portsmouth office and meetings throughout the Seacoast; must have reliable internet and an appropriate workspace for remote work
Meaningful mission, small collaborative team, ability to make a direct impact
Professional autonomy & potential for growth
Laptop, printer & office supplies provided
Hourly position; no benefits provided To apply please submit a cover letter including salary requirements and a resume to admin@keycollective.