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Administrative
Office / Administrative Assistant
Branchburg, NJ
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Glass Castle of NJ Corp — Neshanic Station, NJ We are seeking a detail-oriented, dependable, and customer-focused Full-Time Administrative Assistant to join our residential location in Neshanic Station. This is a full-time, year-round position with a wide variety of daily responsibilities ranging from customer interaction to administrative support. The ideal candidate is organized, tech-savvy, and comfortable multitasking in a fast-paced environment. Glass Castle is a full-service glass and mirror company with three locations across New Jersey. We specialize in residential and commercial glazing, custom frameless shower doors, and all phases of the retail and commercial glass industry. We take pride in quality workmanship, excellent customer service, and treating our employees like family.
Key Responsibilities:
Answer incoming calls courteously and professionally Greet and assist walk-in customers with a friendly, helpful demeanor Handle online customer submissions, communicate with customers, and gather information for quotes Enter and update customer information accurately in our POS system (SmartGlaizer) Process order confirmations and monitor orders for overdue status Prepare and print run sheets for next-day installations Assist the Store Manager with smaller quotes — gathering dimensions, customer information, and specifications Process quotes received via text message through SmartGlaizer Review weekly installation photos in the system for social media posting and compile information for submission Organized filing of customer invoices and documents Maintain logs of customer interactions, quotes, and social media photo submissions Process daily deposits and handle mail when the President is out of the office (Mondays, Wednesdays, Fridays) Prepare deposit slips and reconcile deposit receipts Coordinate company shirt orders twice per year
Qualifications:
High school diploma or equivalent Strong phone etiquette and professional communication skills Excellent customer service skills with a friendly, welcoming attitude Detail-oriented with strong organizational skills Basic computer proficiency (Microsoft Office, email) Ability to multitask and prioritize in a fast-paced environment Reliable transportation and dependable attendance
Preferred:
Previous experience in a glass, construction, or trade-related industry Familiarity with POS systems or CRM software Experience with quoting or estimating Basic accounting or bookkeeping experience Social media familiarity
What We Offer:
Competitive pay: $20•23/hour, commensurate with experience Full-time, year-round position with consistent hours Stable employment with a well-established, locally owned company Growth opportunities as the company continues to expand Positive, team-oriented work environment
Hours:
Monday-Friday, 8:00 AM•5:00
PM Benefits:
Paid time off, health insurance, and more — see Indeed listing for full details If you're a motivated, organized individual who takes pride in doing things right, we'd love to hear from you. Please submit your resume through Indeed. Glass Castle of NJ Corp is an equal opportunity employer.
Pay:
$20.00•$23.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance
