Find & Apply For Office / Administrative Assistant Jobs in Henderson, Nevada

Administrative Assistant Nicklin Community Management Services is a family owned community management company that has served the Las Vegas Valley for more than 20 years. We are proud to offer a supportive, team oriented workplace where employees are valued, and many members of our team have been with Nicklin for more than 15 years. We are seeking a dependable, organized, and detail-oriented Administrative Assistant to support our Community Managers and the associations we manage. This position works directly with homeowners, Board Members, vendors, and other Nicklin departments and requires strong communication, organization, and customer-service skills. Key Responsibilities Homeowner & Board Member Support Respond to homeowner and Board Member calls and emails, handle routine questions, and route matters to the Community Manager when appropriate. Prepare and send new homeowner welcome materials, resident information forms, statements, and other correspondence. Assist homeowners and Board Members professionally, including when handling questions, concerns, or difficult situations. Association Administration Prepare and process violation correspondence, including courtesy notices, hearing notices, and fine notices. Ensure fines and related correspondence are processed according to each Association's Governing Documents and established procedures. Submit Architectural Review (ARC) requests to the appropriate committee and track approvals and responses. Maintain homeowner and Association information in VMS, including registration, vehicle, pet, and other required records. Maintain certified-mail records and scan receipts and returned certified-mail documentation into VMS. Prepare Annual Ombudsman Registration paperwork for Manager review and complete required updates when Board membership changes. Meetings, Mailings & Communications Assist Community Managers with Board packets, financial reports, meeting materials, correspondence, and other administrative needs. Coordinate with the mailing department to send meeting notices and agendas, statements, late notices, homeowner letters, and other Association mailings. Prepare invoices and checks for Board Member signatures as needed. Prepare newsletters and other community communications for Board and Manager review. Distribute requested information to homeowners, Board Members, vendors, and other parties. Office & Manager Support Assist with weekly check mailings when requested. Provide backup Receptionist coverage during meal breaks and absences as needed. Work with other Nicklin departments to ensure Association administrative needs are completed accurately and on time. Perform additional administrative duties as needed to support Community Managers, Associations, and office operations. Qualifications We are looking for someone who can manage a busy workload while remaining organized, accurate, and professional. Strong organizational and time management skills with the ability to manage multiple priorities and deadlines. Dependable and able to follow through on assignments with minimal supervision. Ability to take direction, adapt to changing priorities, and communicate promptly when an assignment may be delayed. Good judgment and problems solving skills, including recognizing when an issue should be escalated. Excellent verbal and written communication skills. Strong customer service skills and the ability to remain professional when dealing with difficult or frustrated individuals. Strong attention to detail with accurate typing, spelling, punctuation, and grammar. Ability to handle confidential information discreetly and professionally. Comfortable using computers and learning new software and office systems. Working knowledge of Microsoft Outlook and Word; familiarity with Excel preferred. High school diploma or equivalent. HOA or property management experience is a plus but not required. Bilingual skills are a plus but not required.

Position Details Job Type:

Full-time Schedule:

Monday through Friday, 8 hours per day

Location:

In-office position in Henderson, Nevada The position involves regular computer and telephone use and may require sitting for extended periods, along with occasional filing, bending, reaching, and handling office supplies or equipment. Benefits Health insurance with employer contribution Dental insurance with employer contribution Vision insurance with employer contribution AFLAC insurance with employer contribution Paid time off 12 paid holidays A Team to Support You Our Administrative Assistants do not work alone. Nicklin has dedicated administrative, inspection/compliance, and mailing departments that work together to support our Community Managers and associations. Responsibilities may be adjusted as business needs and Association requirements change.

Job Type:

Full-time Pay:

$17.00 - $20.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person