Find & Apply For Office / Administrative Assistant Jobs in Austintown, Ohio

We are looking for a Roof Leak Coordinator to support service operations for a construction-focused organization in Austintown, Ohio. This contract opportunity with permanent potential is well suited for someone who communicates confidently, stays organized under pressure, and enjoys keeping field activity moving efficiently. In this hybrid role, you will help manage service requests, coordinate with customers and internal teams, and ensure technicians are scheduled with accuracy and urgency.

Responsibilities:

• Coordinate incoming roof leak and service requests, gather key details, and route each issue to the appropriate technician or team.
• Schedule service visits by working directly with facilities contacts and confirming timing, site needs, and access information.
• Dispatch field technicians efficiently to multiple job sites while adjusting priorities as urgent issues arise.
• Maintain clear and accurate documentation of customer interactions, work orders, schedule changes, and service updates.
• Track daily service activity to help ensure commitments are met and all stakeholders receive timely communication.
• Partner with office and field personnel to support smooth service delivery and resolve scheduling conflicts quickly.
• Handle inbound and outbound calls professionally while providing helpful updates and setting clear expectations for customers.
• Support order entry and related administrative tasks needed to keep service operations organized and responsive.