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Administrative
Office / Administrative Assistant
Mentor-on-the-Lake, OH
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11:30am to 4:30pm with occasional evening requirements
Essential Duties and Responsibilities:
Oversees the communications and constituent services for the
Mayor's Office:
o Answering telephone calls, emails and assisting visitors at the front desk; o Providing information and handling sensitive issues with sound independent judgment; o Conducts research, responds to information requests and resolves constituent complaints; o Refers certain issues to appropriate staff members or City departments for resolution; Maintains the City's website and approved social media platforms to disseminate information. Plans, organizes, and schedules administrative support to the Mayor and Mayor's staff: o Oversees the preparation and typing of correspondence, memoranda, reports, resolutions, proclamations, agreements, presentations, forms and other documents; o Ensures documents are accurate, complete, and fit Mayor's standards and procedures; o Confirms materials, reports and documents for signature are accurate and complete Attends and coordinates selected Boards, Commissions and Council Meetings creating the agenda and distributing to attendees as well as taking notes and preparing meeting minutes. Manages business licenses, the community room and anything involving weddings or the Oath of Office. Responsible for assisting the service and accounting departments when needed. Any other responsibilities assigned by the Mayor or Director of Administration.
Qualifications:
Recordkeeping principles Maintain discretion in working with confidential and sensitive information Strong customer service skills Excellent written communication Well organized and ability to work well independently and with a team Accuracy and attention to detail is a must Strong knowledge of MS Office Suite and Google Workspaces Familiarity with basic book keeping, preparing spreadsheets and reports Experience and/or
Education:
High School Diploma with a min. of 5 years of related work experience High School Diploma with a Tech school certification and 2 years of interning and/or working Associates degree in business administration, finance, billing or related subjects and 2 years of related work/intern experience