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Administrative
Office / Administrative Assistant
Reynoldsburg, OH
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Administrative Assistant Furball Fitness Pet Care Position Summary The Administrative Assistant provides administrative and organizational support to the Furball Fitness team. This position helps keep daily office operations organized, assists with client communication, maintains records, and supports the Owner and management team with administrative tasks. The Administrative Assistant should be dependable, organized, professional, and comfortable working in a busy pet-care environment. Key Responsibilities Administrative Support Assist the Owner and management team with daily administrative tasks. Maintain organized employee, client, and business records. Prepare documents, forms, schedules, reports, and other office materials. Assist with filing, data entry, and updating company information. Monitor office supplies and assist with ordering as needed. Help maintain accurate records of invoices, receipts, and other business documents. Client Communication Respond to client emails, phone calls, and messages professionally. Assist clients with general questions regarding daycare, boarding, grooming, training, and other services. Communicate company policies, procedures, and service information to clients. Help resolve basic client concerns and direct more complex issues to management. Assist with client follow-up and customer service. Scheduling & Coordination Assist with employee schedules and schedule changes as directed by management. Help coordinate appointments, meetings, and business activities. Assist with maintaining accurate client and service schedules. Communicate schedule updates to appropriate staff members. Employee Support Assist management with employee paperwork and documentation. Help maintain employee files and required records. Assist with onboarding paperwork for new employees. Track and organize information related to attendance, PTO, training, and employee documentation. Maintain confidentiality of employee and business information. Daily Business Support Assist with opening and closing administrative duties as assigned. Help ensure front-office procedures are followed. Assist with preparing daily, weekly, and monthly reports. Help track business supplies and administrative expenses. Support special projects, promotions, events, and company activities. Additional Responsibilities Provide backup support to the Front Desk or other positions when needed. Assist with customer service during busy periods. Work cooperatively with all departments, including daycare, boarding, grooming, and in-home pet care. Maintain a clean, professional, and organized administrative workspace. Perform other duties assigned by the Owner or Operations Manager. Qualifications Previous administrative or office experience preferred. Strong organizational and time-management skills. Excellent written and verbal communication skills. Comfortable using computers, email, scheduling systems, and Microsoft Office/Google Workspace. Ability to multitask and prioritize in a fast-paced environment. Professional and friendly demeanor. Strong attention to detail. Ability to maintain confidentiality. Must be dependable, responsible, and able to work independently. Ideal Candidate The ideal Administrative Assistant is someone who is organized, dependable, proactive, and detail-oriented . They should be comfortable taking direction while also recognizing what needs to be done without constant supervision. A genuine love and understanding of pets is a plus, but professionalism, reliability, and strong administrative skills are essential. Reports To Owner / Operations Manager Position Type Administrative / Support Position -