Find & Apply For Office / Administrative Assistant Jobs in Westlake, Ohio

About the Position We are looking for a reliable, professional, organized, flexible, and motivated Medical Scribe / Office Assistant to join our private medical practice at Premier Physicians Center This position is ideal for someone who enjoys working closely with a physician and being involved in both patient care and the day-to-day operations of a small medical practice. The role combines medical scribing, patient interaction, clinical support, documentation, and administrative responsibilities. The ideal candidate will be someone who can work independently, anticipate what needs to be done, communicate professionally with patients and other healthcare providers, and become an integral part of the practice. Additionally, we need someone who is willing to be flexible with their schedule and work hours. This is not a traditional front-desk position. We are looking for someone who wants to learn the practice, understand how the physician works, and grow into a trusted member of the team. About Dr. George and the Practice Dr. Antony George is a Preventive, Occupational, and Non-Surgical Sports Medicine physician specializing in musculoskeletal injuries, sports medicine, occupational medicine, and wellness. Dr. George is also an Ohio Bureau of Workers' Compensation (BWC) physician and travels to different locations approximately six times per month for BWC-related work. Dr. George primarily sees patients in the office on Tuesdays and Thursdays, with occasional half or full days on Monday, Wednesday, or Friday at the practice's secondary office location, FitSpirit Fitness. When Dr. George is not seeing patients, the Medical Scribe / Office Assistant will assist with office operations, patient follow-up, medical records, BWC paperwork, phone calls, and other administrative responsibilities. Dr. George remains available by phone when he is working at other locations. Weekly Expectations and Hours In the office every Monday, Tuesday, and Thursday Half or full days on Wednesday and Friday Approximately 5 days per week / 30-40 hours per week Schedule may vary depending on patient volume and Dr. George's schedule Flexibility is important, as some days may involve clinical responsibilities while others are primarily administrative Primary Responsibilities - Medical Scribing & Clinical Support Prepare patient charts and review relevant medical records prior to appointments Assist Dr. George with patient visits and clinical documentation Accurately document patient histories, examinations, assessments, and treatment plans in ECW (Electronic Clinical Works) Keep medical records organized and up to date Assist with obtaining and reviewing outside medical records Prepare forms, referrals, prescriptions, orders, and other documentation as directed Assist with patient examinations and treatments as appropriate Prepare patients for procedures and assist with clinical tasks within the scope of the position Provide patients with discharge instructions, forms, educational materials, and follow-up information Assist with coordinating referrals, testing, and follow-up care Communicate with patients regarding appointments, follow-up care, records, and physician instructions Maintain HIPAA compliance and strict patient confidentiality Office & Administrative Responsibilities Answer and return patient phone calls Schedule and confirm appointments Greet patients and provide a professional, welcoming experience Assist with patient check-in and check-out Verify insurance information and obtain necessary paperwork Assist with Ohio BWC/Workers' Compensation paperwork, correspondence, and documentation Follow up on outstanding medical records and documentation Communicate with other medical offices, specialists, insurance companies, and BWC personnel Maintain organized patient and office records Assist with billing-related paperwork and administrative follow-up Help keep the office organized, stocked, and running efficiently Assist with general office duties as needed Take initiative and identify tasks that need to be completed without always being asked What Makes This Position Different This position is designed for someone who wants to become an important part of a small medical practice, rather than simply perform a list of assigned tasks. You will work directly with Dr. George and have the opportunity to learn how a medical practice operates from both the clinical and administrative sides. The successful candidate will gradually become familiar with the physician's workflow, patient population, documentation requirements, BWC processes, and day-to-day operations of the practice. We are looking for someone who can eventually be trusted to keep things moving, solve problems, follow through on tasks, and anticipate what Dr. George and the office need. Qualifications Previous experience as a medical scribe, medical assistant, or medical office assistant preferred Strong medical terminology knowledge Previous experience documenting in an EMR preferred; ECW experience is a plus Excellent computer and documentation skills Strong written and verbal communication skills Excellent attention to detail Highly organized and able to manage multiple responsibilities Comfortable working independently Able to communicate professionally with patients, physicians, specialists, insurance companies, and BWC personnel Professional, dependable, and compassionate Willingness to learn and take initiative Ability to maintain patient confidentiality and HIPAA compliance Flexible with scheduling and willing to help wherever needed The Ideal Candidate The ideal candidate is someone who is: Organized and dependable A strong communicator Comfortable working independently Detail-oriented Proactive rather than waiting to be told what to do Comfortable around patients Interested in learning medicine and clinical documentation Able to transition easily between clinical and administrative responsibilities Willing to grow with the practice If you are looking for a position where you can work closely with a physician, develop your medical knowledge and scribing skills, interact directly with patients, and become an important part of a small practice, we would love to hear from you!

Pay:

From $20.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

Employee discount Flexible schedule Paid time off Retirement plan

Work Location:

In person