Find & Apply For Office / Administrative Assistant Jobs in Youngstown, Ohio

Benefits:

Competitive salary Flexible schedule Paid time off About the

Role:

New Vision Behavioral Health Services is looking for a compassionate and organized Front Office Attendant to be the welcoming face of our behavioral health practice in Youngstown, OH. This is a meaningful opportunity to make a real difference in the lives of patients seeking mental health and behavioral health support — all while growing your career in a rewarding healthcare environment.

Responsibilities:

Greet and check in patients in a warm, professional, and trauma-informed manner Answer and route incoming phone calls, schedule appointments, and manage patient inquiries Verify insurance eligibility and collect co-pays or patient payments at time of service Maintain accurate patient records and update demographic information in the EHR system Coordinate with clinical staff to ensure smooth patient flow and appointment scheduling Handle sensitive patient information in compliance with HIPAA regulations Manage front desk administrative tasks including filing, faxing, and correspondence

Requirements:

High school diploma or GED required; associate degree or medical office training preferred Prior experience in a medical, behavioral health, or mental health front office setting preferred Familiarity with EHR/EMR systems and medical scheduling software Knowledge of insurance verification and medical billing basics Strong interpersonal skills with a compassionate, patient-centered approach Ability to maintain confidentiality and handle sensitive situations with discretion Excellent organizational and multitasking skills in a fast-paced environment

About Us:

New Vision Behavioral Health Services is a trusted provider of mental health and behavioral health care serving the Youngstown, OH community. We are dedicated to breaking barriers to mental wellness and delivering compassionate, high-quality care to every patient we serve. Our team is passionate about what they do, and we foster a supportive, mission-driven workplace where every staff member plays a vital role in changing lives.