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Administrative
Office / Administrative Assistant
Lewisberry, PA

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All Season Gutters

Office Assistant

Job Description

Remote | Seasonal (April-November) | Part-Time with Potential for Full-Time During Peak Season All Season Gutters is seeking a dependable, organized, and friendly Office Assistant to support our busy gutter installation season. This is a remote, work-from-home position running approximately April through the end of November , with hours increasing during our busiest months. As the first point of contact for our customers, you'll play an important role in creating a positive experience by answering phones, scheduling appointments, and keeping our office running smoothly. Responsibilities Assist with calendar management, scheduling appointments, and coordinating meetings for team members or clients Answer incoming customer calls professionally and promptly Schedule estimates, installations, gutter cleanings, and service calls Learn and use our customer management software (Jobber) Respond to customer inquiries by phone, text, and email Assist with estimates, invoices, and general administrative tasks Deliver outstanding customer service from the first call through project completion Provide exceptional customer support by responding promptly to inquiries via phone or email, demonstrating excellent phone etiquette and client communication skills Support office management activities by overseeing general administrative functions, including filing, copying, and organizing documents Utilize QuickBooks for basic bookkeeping tasks when necessary and ensure all office procedures adhere to organizational standards Requirements Proven experience in an office environment with strong clerical and administrative skills Proficiency in Microsoft Office suite (Word, Excel, Outlook) along with strong computer literacy and technical proficiency Excellent organizational skills with the ability to prioritize tasks effectively in a busy setting Strong phone communication skills with a focus on professionalism, phone etiquette, and customer service excellence Familiarity with calendar management, and office management best practices Personal assistant or front desk experience is a plus; familiarity with QuickBooks is advantageous but not mandatory Remote Work Requirements A dedicated, quiet workspace free from background noise and distractions during work hours Reliable high-speed internet Professional phone presence Dependable computer and headset Ability to answer calls consistently and professionally throughout scheduled hours
Pay:
$18.00 - $24.00 per hour
Work Location:
Hybrid remote in Lewisberry, PA 17339