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Now viewing: Medical Receptionist/Front Office Assistant
JL
Jose L. Villalobos, Jr., M.D., P.A.
Medical Receptionist/Front Office Assistant
Job Description
```Duties```
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and manage patient inquiries
- Schedule appointments and maintain the appointment calendar
- Verify patient insurance information and collect payments
- Assist with patient check-in and check-out processes
- Maintain patient records and update information as necessary
- Handle incoming and outgoing mail, faxes, and emails
- Perform general administrative tasks such as filing, scanning, and data entry
- Ensure the front desk area is clean and organized ```Requirements```
- Previous experience working at a front desk in a medical office or similar setting preferred
- Proficient in using phone systems and handling multiple phone lines
- Knowledge of medical office procedures and terminology is a plus
- Familiarity with electronic medical record systems such as Athena is preferred
- Excellent customer service skills with the ability to communicate effectively with patients, visitors, and staff members
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of HIPAA regulations and commitment to maintaining patient privacy, preferred
- Must be flexible with schedule
- Must be bilingual, English and Spanish fluent preferred
- Must be punctual, and responsible
- Able to work independently after training
- Collaborate with healthcare providers and staff to ensure smooth operations
- Must be able to type at least 40 WPM
- High school diploma or equivalent required Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.