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Administrative
Office / Administrative Assistant
Cypress, TX

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Total Point Emergency Center - Cypress

Administrative Assistant - PRN (Freestanding ER)

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Job Description

Job Title :
Administrative Assistant Department :
Administration Facility :
Total Point Emergency Center Reports To :
Lead Administrative Assistant and Facility Director Job Summary:
As an Administrative Assistant at Total Point Emergency Center, you will be responsible for providing clerical and administrative support to ensure the efficient operation of the facility. Your duties will include patient registration, managing patient records, assisting patients with inquiries, and handling various administrative tasks as needed. This position requires maintaining a current Basic Life Support (BLS) certification. You will report to the Lead Administrative Assistant and Facility Director.
Duties and Responsibilities:
1.
Reception & Patient Interaction :
a. Greet and assist patients and visitors in a professional and courteous manner. b. Answer and direct phone calls, emails, and inquiries efficiently. c. Assist patients with the check-in and check-out process, ensuring accurate documentation and verifying information. d. Convert incoming phone inquiries into patient visits, ensuring each call is handled in a way that encourages patients to utilize our facility's services. 2.
Patient Registration :
a. Manage patient registration, ensuring all necessary documentation and information are collected accurately. b. Verify patient insurance information and update records as needed. c. Assist patients with any inquiries related to their registration, ensuring a smooth intake process. 3.
Records Management :
a. Maintain and update patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations. b. Organize and manage physical and electronic files for easy access and retrieval. c. Prepare and process administrative forms, reports, and other documentation as required. 4.
Billing & Payments :
a. Assist with patient billing inquiries and collect payments as needed. b. Coordinate with the billing department to ensure accurate processing of insurance claims and payments. c. Maintain records of financial transactions and provide administrative support to billing processes. 5.
Clerical Support :
a. Assist the Lead Administrative Assistant and Facility Director with various clerical tasks such as filing, data entry, and office organization. b. Prepare and distribute memos, reports, and other correspondence. c. Order and maintain office supplies, ensuring the facility has the necessary materials for daily operations. 6.
Collaboration & Communication :
a. Communicate effectively with the Lead Administrative Assistant, Facility Director, and other staff to ensure smooth administrative operations. b. Assist the medical team by coordinating patient information and records as needed. c. Provide backup support to other administrative staff during absences or busy periods. 7.
BLS Certification :
a. Maintain a current BLS certification and be prepared to assist in basic life support duties in emergency situations if required. 8.
Other Job Duties :
a. Perform other job duties as assigned by the Lead Administrative Assistant or Facility Director to ensure the smooth operation of Total Point Emergency Center.
Minimum Qualifications:
  • High school diploma or equivalent
  • Current Basic Life Support (BLS) certification.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with electronic medical record (EMR) systems preferred.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Previous experience in a medical office or healthcare setting preferred but not required.
Physical Demands:
  • Ability to sit, stand, and work at a computer for prolonged periods.
  • Occasionally lift and move office materials or supplies up to 20 pounds.
  • Ability to move throughout the facility and assist with patient interactions.
Work Environment:
  • Fast-paced, professional office environment with occasional exposure to clinical areas.
  • Shifts may include days, nights, weekends, and holidays, based on facility needs.
Acknowledgment:
I have read and understand the responsibilities, duties, and expectations of the Administrative Assistant position at Total Point Emergency Center. I acknowledge that I am responsible for fulfilling all the requirements and adhering to facility policies and protocols. I also understand that my employment is contingent upon maintaining a current BLS certification. I will seek any additional training necessary to meet the requirements outlined above.
Job Type:
Part-time Pay:
$22.00 - $24.00 per hour
Benefits:
Employee discount Flexible schedule Application Question(s): This role is an "as needed" position for a Freestanding ER Administrative Assistant. We are looking for an employee who can work both day and night shift and has the flexibility to come in for last minute shifts. Is this a need you can accommodate?
Experience:
Emergency Room Registration:
1 year (Required)
Freestanding ER:
1 year (Required)
Customer Service:
1 year (Required)
License/Certification:
BLS Certification (Required)
Location:
Cypress, TX 77433 (Preferred) Shift availability: Day Shift (Required) Night Shift (Required)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements