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Now viewing: Receptionist Scheduler (Temporary)
DO
Desert Oasis Healthcare
Receptionist Scheduler (Temporary)
Entry-Level JobVerifiedNo experience needed
Job Description
Receptionist Scheduler (Temporary) Desert Oasis Healthcare•3.6 Bermuda Dunes, CA Job Details Temporary | Full-time $23.00•$27.08 an hour 22 hours ago Qualifications Computer operation High school diploma or GED Full Job Description Performs activities of the Receptionist as well as Physician Secretary Scheduler, greet, check in patients, verify demographics of patients, verify insurances, update information in computer system and collect co-payments in a friendly, efficient manner. Also scheduling appointments as needed, proactively practicing Advanced Access scheduling guidelines. Mailing patient letters and retrieving information as directed by the assigned provider. Professional Duties Check-in and Receptionist Registration and Data Entry Patient Portal Correspondence Scheduling Telephone Etiquette Payment Transactions and Daily Deposits Maintains office supplies and places orders within budget parameters. All other duties as assigned. Be knowledgeable about your job so that you can serve others effectively Help others, offering to assist (Ask, how may I help you?) Do your share. Do what you say you will do and take action, follow through. Be willing to pitch in and help Be an active listener (make eye contact, validate) Address customers as Mr., Mrs., or Ms. until invited to do otherwise. Never use terms of endearment such as hon, dear, sweetie, etc. Speak clearly and use understandable language (avoid medical jargon or slang) Use open-ended questions to engage Demonstrate appropriate body language and tone of voice Answer all phone calls with a salutation, introduction and offer to assist (Good afternoon, Desert Oasis Healthcare or Family Hospice Care, this is (your name), how may I help you?) Offer to answer any additional questions that the person, patient or customer may have Qualifications High school diploma or equivalent required. One year of recent experience in healthcare, preferred. Experience may be substituted by the completion of an accredited Administrative Medical Assistant/Medical Front Office Assistant program. Basic physicians office practices. Proficient in computer skills. Detail oriented and ability to multi-task effectively. Excellent communication.