Find & Apply For Receptionist Jobs in San Lorenzo, California

Specific Operation Duties:

Front Desk / Reception Duties (e.g., receive/disburse mail, answer phones, check voicemails, check emails, etc.) Responsible to audit all calls and emails and direct them to the appropriate personnel, as necessary. Assist with Bi-Monthly Newsletter Assist with posting agendas, minutes and newsletters on the website Responsible for preliminary review of homeowner architectural application and plans to ensure ALL fields on the application is completed & signed, and all required supporting document is attached with the application (e.g., current picutres of home, design plot plan/floor plan/elevation plan, samples, materials, etc.) and entering the applications on the system. Assist and Enforce HOA CC&R and Policy Guidelines. Assist with taking Escrow photos, Hearing Case pictures, and identifying violations. Coordination and/or assistance with annual community events. Comply with federal, state, and local legal agencies requirements by studying the requirements; enforcing adherence to requirements; filing reports; advising management on needed actions. Assist with additional tasks as directed by supervisor or upper management.

Specific CC&R Enforcement Duties:

Review Compliance View 360 (CV360) system videos and process violation notices timely. CV360 - Identify each video/picture as it relates to the specific violation. Respond to calls and emails within 24 hours regarding the CC&R Violation complaints. Process and coordinate with Operations and Compliance Manager on all violations. Keep track and update the current open cases and follow up. Identify any cases that can be referred to the County for NPO violations. Assist with appointments for homeowner hearings. Assist with preparation of Board packets for homeowners' hearings. Assist with follow up on all Hearings with Statement of Decision. Responsible for familiarity with County Ordinances as they relate to CC&R enforcement and Board Policy.

General Duties:

Answer/respond to all incoming telephone calls, emails, and check general voicemail within 24 hours. Assist with homeowner inquiries. Receive & Disburse Mail and drop off at the Post Office. General office work such as filing, faxing, copying. Assist staff and Board in "special projects" as deemed by the Administrator or Operations Manager. Contribute to team effort by accomplishing related results as needed.

Skills/Qualifications:

1 year experience in a similar position and familiarity with Homes Associations (HOA). Excellent written and verbal communication skills. Excellent customer service and problem-solving skills. Ability to develop standards and analyze information. Excellent research skills and reporting results. Able to work in a fast past environment. Performs effectively despite sudden changes and priorities. Confidentiality conscious and thoroughness regarding sensitive homeowner information. Microsoft Office Proficiency (including Word, Excel, Access)

Pay:

$25.00 - $27.00 per hour

Experience:

Property management: 2 years (Preferred) FDA regulations: 2 years (Preferred) Ability to

Relocate:

San Lorenzo, CA 94580: Relocate before starting work (Required)

Work Location:

In person