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Administrative
Receptionist
Muscatine, IA
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Join Our Team! Family Eye Center is seeking a friendly, organized, and detail-oriented Front Desk Receptionist to be the welcoming face of our practice. If you enjoy helping people, thrive in a fast-paced environment, and take pride in staying organized while juggling multiple tasks, we would love to hear from you. What You'll Do
Welcome patients with a warm and professional attitude
Answer incoming phone calls and assist patients with questions
Schedule appointments and manage provider schedules
Check patients in and out efficiently
Verify and update patient information
Assist with insurance verification and eligibility checks
Collect payments and maintain accurate records
Support patient flow and communication between departments What We're Looking For
Friendly, positive, and patient-focused personality
Strong attention to detail and accuracy
Excellent organizational and time-management skills
Ability to multitask and stay focused in a busy environment
Comfortable learning and using computer systems
Strong communication and customer service skills
Ability to remain calm and professional during high-volume periods
Team player with a willingness to learn Qualifications
Previous receptionist, front desk, or customer service experience
Experience scheduling appointments
Experience verifying insurance benefits or pulling insurance eligibility
Medical, healthcare, or optical office experience is a plus, but not required What We Offer
Competitive pay based on experience
Paid time off
Retirement plan
Flexible spending account
Employee discounts
Supportive team environment
On-the-job training and opportunities for growth Schedule Full-time Occasional Thursday evening shift until 7:00 PM Some Saturday mornings required No experience?
No problem! We provide comprehensive training and are willing to teach the right person.
Pay:
$14.00 - $19.00 per hour Expected hours: 36.0 per week
Benefits:
Employee discount Flexible spending account Retirement plan