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Administrative
Receptionist
Jeffersonville, IN

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Kinship Health PACE

Receptionist/Scheduler- Jeffersonville, IN

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Job Description

Job Summary We are seeking a highly organized and detail-oriented Receptionist/Scheduler to join our healthcare team. The ideal candidate will be responsible for coordinating patient appointments, managing medical records, and ensuring efficient clinic operations. This role requires strong familiarity with electronic health record (EHR) systems, medical terminology, and excellent communication skills to provide exceptional patient service and support clinical staff. The Receptionist/Scheduler plays a vital role in maintaining accurate documentation and facilitating smooth scheduling workflows across the clinic and transportation. Responsibilities Coordinate and schedule patient transportation appointments using EMR system. Review and update medical records ensuring accuracy and compliance with HIPAA regulations. Manage patient intake processes, including data entry, appointment confirmations, and follow-ups. Handle multi-line phone systems with professionalism, providing excellent patient service and appointment assistance. Maintain filing systems for medical records and ensure proper documentation review for accuracy. Support front desk operations by managing office tasks such as filing, data entry, and administrative support. Utilize computer skills in Microsoft Office applications for scheduling reports and administrative tasks. Collaborate with clinical staff to optimize scheduling efficiency while adhering to clinic policies and procedures. Ensure compliance with HIPAA standards during all aspects of patient information handling. Qualifications Proven experience in medical scheduling within a healthcare setting; clinic or dental office experience preferred. Administrative Assistant or Office Coordinator experience preferred One year experience with elderly population HS Diploma or GED Medical Assistant preferred Familiarity with EMR/EHR systems Strong understanding of medical terminology relevant to various specialties including medical terminology. Experience with insurance processes for Medicare and other insurers. Excellent organizational skills with the ability to manage multiple priorities efficiently. Proficiency in computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing). Exceptional communication skills with professional phone etiquette; bilingual abilities are a plus. Ability to maintain confidentiality in accordance with HIPAA regulations. Previous office management or administrative experience in a healthcare environment is highly desirable. This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care through efficient scheduling and administrative support.
Job Type:
Full-time Expected hours: 40.0 per week
Benefits:
401(k) matching Health insurance Paid time off Retirement plan Tuition reimbursement Vision insurance
Experience:
administrative assistant or office coordinator: 1 year (Preferred)
EMR :
1 year (Required)
Medical Assistant :
1 year (Preferred)
Location:
Jeffersonville, IN 47130 (Preferred) Shift availability: Day Shift (Preferred) Ability to
Commute:
Jeffersonville, IN 47130 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Other Retirement and Savings