Find & Apply For Receptionist Jobs in Portland, Maine

Foreside Behavior Associates is seeking a dependable, organized, and personable part-time receptionist to join our behavioral health practice. This position offers a consistent Monday through Friday daytime schedule, 9:00 a.m. to 2:00 p.m., with no evenings or weekends. Foreside Behavior Associates is a behavioral health practice focused on helping children and families understand their concerns, identify appropriate supports, and achieve better outcomes. Our receptionist is often the first point of contact for patients and families and plays an important role in making our office welcoming, organized, and responsive. Position Summary The receptionist manages the day-to-day front desk functions of our practice. This position is well suited to someone who enjoys a consistent weekday daytime schedule and is comfortable working independently, managing several tasks at once, learning new systems, and communicating professionally with children, families, clinicians, and other professionals. Key Responsibilities Greet patients and families and assist them when they arrive. Check patients in using our practice management system. Collect and process copays and confirm or update demographic and insurance information. Provide required intake, consent, and payment forms and upload completed documents. Receive, scan, and upload physical records and other documents. Answer incoming phone calls, return voicemail messages, and monitor messages received through the practice's main phone system and text messaging system. Provide basic and accurate information to patients and families by phone, email, and in person. Schedule or reschedule appointments. Receive, sort, and distribute mail, packages, faxes, and deliveries. Maintain the waiting room and front-office areas so they remain clean, organized, and welcoming. Monitor and restock the coffee/tea station and front-office supplies. Follow office procedures related to information privacy, security, and access to clinical areas. Attend required staff meetings and training and assist with other front-office duties as needed. Qualifications Required High school diploma or equivalent. Previous experience as a receptionist, front-office representative, administrative assistant, or in a similar customer-facing role. Strong computer skills and the ability to learn and navigate multiple software applications. Strong organizational skills and the ability to prioritize and manage multiple responsibilities. Ability to work independently, take initiative, and adapt when priorities change. Strong interpersonal, customer-service, and professional communication skills. Ability to work cooperatively as part of a healthcare team. Preferred Previous experience in a healthcare, behavioral health, or medical office. Familiarity with HIPAA and patient confidentiality requirements. Employment Requirements Foreside Behavior Associates is a State of Maine mental health agency. Employment is contingent upon successfully completing all required background checks, including applicable child and adult protective services registry checks and criminal background checks. Employees must comply with organizational policies regarding workplace safety, patient confidentiality, and a drug- and alcohol-free workplace. Physical Requirements The position involves a combination of sitting, standing, walking, bending, and other routine office activities and requires the ability to move throughout the office. The role may occasionally require lifting, carrying, or handling items weighing 20 pounds or more, with or without reasonable accommodation.

Pay:

$21.00 - $23.00 per hour Expected hours: 25.0 per week Application Question(s): Please briefly describe your experience managing multiple tasks at the same time in a busy office or customer-service setting.

Experience:

receptionist: 1 year (Preferred) Shift availability: Day Shift (Required)

Work Location:

In person