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Now viewing: Salon+Spa Receptionist/Guest Service Coordinaor

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Spalon Montage Woodbury

Salon+Spa Receptionist/Guest Service Coordinaor

Entry-Level JobVerifiedNo experience needed

Pay: $16/hr

Posted: 2 weeks ago

Location: Woodbury, MN (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 10/1/2026

Job Description

POSITION

Guest Service Coordinator

REPORTS TO

Operations Manager

PRIMARY PURPOSE

Ensure legendary customer service for Spalon clients and technical team while infusing our mission statement and values into our day to day culture.

PERSONAL CHARACTERISTICS

Self-starter with positive attitude who enjoys working with clients over the phone and face to face. Ability to deal with stress in a positive manner. Has great communication skills. Ability to show a supportive attitude in interactions with technical team members while enforcing established procedures/policies.

REQUIRED SKILLS

Required to work fluctuating hours. Good diction and proper phone etiquette. You must have excellent customer service skills. Have ability to problem solve and to organize multiple priorities. Computer experience is required.

GENERAL DUTIES

Catalyst for driving the mission statement culture Working knowledge of Spalon salon/spa business and products to effectively support and serve technical team and clients. Meet or exceed expectations with each experience. Accountable for compliance with company policies/procedures. Display a professional attitude and an ability to handle difficult situations with our Mission Statement in mind. Effectively execute established systems to ensure legendary customer service experience. Handle client challenges following established guidelines. Open/close salon Display a professional attitude and an ability to handle difficult situations with our Mission Statement in mind. Scheduling, confirming, and check out are to be done accurately and efficiently. Demonstrate an exceptional level of professionalism. Handle client challenges following established guidelines. Reconciliation of cash drawers Keep the salon/spa clean and tidy Make sure that client amenities are clean and available. Identify areas of opportunity Attend and support all Spalon Montage sponsored events. Miscellaneous duties as needed.

Job Types:

Full-time, Part-time Pay:

From $16.00 per hour Expected hours: 30 - 40 per week

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Are you able to work until 9pm? Weekends required. Are you able to work Saturday and/or Sunday? Ability to

Commute:

Woodbury, MN 55125 (Required) Ability to

Relocate:

Woodbury, MN 55125: Relocate before starting work (Required)

Work Location:

In person