Find & Apply For Receptionist Jobs in Belmont, North Carolina

Catawba Heights Animal Hospital is seeking a friendly, dependable, motivated Veterinary Receptionist to join our team. Our receptionists are an essential part of the veterinary team and are often the first and last interaction our clients have with our hospital. We are a busy, technology-forward veterinary hospital , and we are looking for someone who genuinely enjoys working with people, takes initiative, pays attention to detail, and can confidently manage multiple responsibilities and forms of communication throughout the day. What You'll Do Warmly greet and promptly acknowledge every client and pet entering the hospital Check clients in and out and accurately process payments Answer a multi-line phone system and provide friendly, professional client service Schedule appointments accurately and appropriately Communicate client questions, concerns, and requests to the veterinary and technical teams Coordinate prescription and medication pickup requests Maintain accurate client and patient information Provide accurate information regarding hospital services, policies, and procedures Monitor the reception area and proactively assist clients and coworkers Complete assigned opening, closing, cleaning, and other daily responsibilities Take ownership of assigned tasks and follow them through to completion Technology & Client Communication Technology is a significant part of this position. Our receptionists use several electronic communication systems throughout the day and must be comfortable moving between them while keeping information organized and accurate.

Responsibilities include:

Using IDEXX Cornerstone practice-management software for scheduling, client and patient records, invoicing, payments, and communication Monitoring and responding to client emails Checking, documenting, and appropriately handling voicemail messages Monitoring and managing communications from our AI-assisted telephone/answering system Sending and responding to client text messages through Cornerstone Accurately documenting client communications and routing messages to the appropriate team member Regularly monitoring all communication channels so client requests and messages are not overlooked Learning and adapting to new software and technology as our systems evolve Who We're Looking For The right person for this position is someone who: Provides warm, professional, and engaged customer service Has strong computer skills and is comfortable with technology Can learn new software and systems quickly Takes initiative and recognizes what needs to be done without always waiting for direction Has excellent attention to detail and understands the importance of accuracy Can prioritize and multitask in a busy environment Communicates clearly and professionally with clients and coworkers Follows established procedures consistently Follows through on responsibilities and asks for assistance when needed Works collaboratively and contributes to the overall workflow of the hospital Is dependable, punctual, and accountable Is comfortable receiving feedback and learning new procedures Previous veterinary reception experience is preferred but not required. Previous experience with IDEXX Cornerstone is a plus. We are happy to train the right candidate; however, strong computer skills, comfort with electronic communication, and the ability to learn technology quickly are required. Schedule This is a part-time position .

Applicants must be available:

Every Wednesday Every Thursday Two Saturdays per month Please apply only if you can consistently work this schedule. Physical Requirements This position requires the ability to sit and stand for extended periods and lift up to 50 pounds as needed. What Matters to Us Excellent veterinary reception is much more than answering the telephone. Our receptionists are an important part of the client experience and the overall operation of our hospital. We are looking for someone who notices when a client walks through the door, communicates warmly and professionally, is comfortable with technology, takes ownership of their responsibilities, follows tasks through to completion, and looks for ways to help the team without always needing to be asked. If you are dependable, organized, tech-savvy, enjoy helping people and their pets, and like being part of a collaborative team, we would love to hear from you.

Job Type:

Part-time Pay:

$14.00 - $17.00 per hour

Benefits:

Employee discount

Work Location:

In person