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Now viewing: Front Desk Associate
HI
HOLIDAY INN EXPRESS &SUITES
Front Desk Associate
Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure a smooth and professional environment. Your proactive approach and organizational skills will help create a positive first impression for visitors and clients alike, while also supporting administrative functions behind the scenes. Responsibilities Greet visitors, clients, and vendors warmly, ensuring a positive first impression. Answer multi-line phone systems promptly and professionally, directing calls efficiently. Handle incoming and outgoing correspondence, including emails, mail, and deliveries with accuracy. Maintain office organization by managing supplies, filing systems, and data entry tasks using spreadsheets and word processing tools. Support administrative duties such as document preparation, data entry, and clerical tasks with high attention to detail. Assist with office management activities including maintaining cleanliness, security protocols, and visitor logs. Requirements Proven experience in office management or front desk roles with strong organizational skills. Excellent computer literacy with proficiency in Microsoft Office (Word, Excel), spreadsheets, and data entry software. Strong communication skills with phone etiquette expertise; bilingual abilities are a plus. Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment. Ability to maintain professionalism and provide outstanding customer support at all times. This paid position offers an exciting opportunity to be the cornerstone of our organization's daily operations while developing your administrative expertise in a dynamic environment. If you thrive on organization, enjoy engaging with people, and possess technical proficiency across productivity tools, we want to hear from you!