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Medspa Front Desk Receptionist Glow Medspa - McKinney, TX Full-Time | Tuesday-Saturday | 6:30 AM-2:30 PM $16/hour during training → $18/hour once cleared to work independently Glow Medspa is looking for a friendly, upbeat, polished, and highly detail-oriented Front Desk Receptionist to join our McKinney team. We are looking for someone who genuinely enjoys the beauty, skincare, aesthetics, wellness, or medspa industryand wants to work in a social, client-focused environment. Previous medspa experience is not required, but you should be genuinely interested in the industry, comfortable working closely with a team, and excited to learn more about treatments, skincare, and aesthetics. Because our receptionist is one of the first and last people our clients interact with, we are looking for someone who communicates warmly, presents themselves professionally, notices the details, and helps create a welcoming experience from start to finish. You May Be a

Great Fit If You:

Are naturally happy, friendly, upbeat, and approachable Genuinely enjoy talking to and helping people Are interested in skincare, beauty, aesthetics, wellness, or the medspa industry Enjoy working closely with a social, collaborative team Take pride in maintaining a polished, professional appearance Have strong social awareness and can read the room Notice small details and double-check your work Are organized, accurate, and dependable Communicate confidently in person, over the phone, and in writing Can multitask without becoming scattered or careless Take initiative instead of always waiting to be told what to do Are comfortable receiving feedback and learning new systems Ask questions when you are unsure rather than guessing If you are the type of person who walks into a beauty or skincare environment and thinks, "I would love working here," we would especially love to hear from you. What You'll Do Greet and acknowledge clients as they arrive Check clients in and out Answer incoming phone calls with a friendly, professional tone Return voicemails and respond to client messages Schedule, reschedule, confirm, and cancel appointments accurately Collect payments Assist clients with questions regarding services, memberships, packages, and scheduling Learn the basics of our treatments and services Document client communication and account information clearly and accurately Monitor schedules and identify potential issues Communicate important information to technicians and leadership Maintain a clean, organized, and welcoming front desk and lobby Assist with room turnover, setup, and general team support as needed Follow company policies, scripts, scheduling procedures, and privacy requirements What Success Looks Like A great receptionist at Glow is warm, attentive, organized, and dependable. You acknowledge clients when they walk in, sound genuinely happy to help on the phone, keep accurate notes, notice when something needs attention, and can manage multiple priorities without losing track of the details. Clients should feel welcomed, comfortable, and taken care of , while the rest of the team knows they can trust you to keep the front desk running smoothly. Required Qualifications Strong customer-service skills Excellent verbal and written communication Excellent attention to detail Professional phone etiquette Comfortable interacting with clients throughout the day Basic computer proficiency and ability to learn new software Reliable transportation Dependable attendance and punctuality Ability to consistently work Tuesday-Saturday from 6:30 AM-2:30 PM Ability to handle confidential client information professionally Professional, polished presentation appropriate for a client-facing medspa environment Preferred Experience Reception or front desk Medspa or spa Medical or dental office Dermatology Salon Skincare or cosmetics Beauty industry Hospitality Boutique or high-end retail Concierge or customer service Appointment scheduling Previous medspa experience is not required. We care more about finding someone who is personable, dependable, teachable, organized, and genuinely interested in aesthetics than someone who already knows everything about the industry. Compensation & Training Training begins at $16/hour . The training period is generally 3-4 weeks and continues until the employee has successfully completed training and is cleared to perform the position independently. Once cleared to work independently, compensation increases to $18/hour . Schedule Tuesday-Saturday 6:30 AM-2:30 PM This is a consistent daytime schedule with no rotating evening shifts. Benefits Health care plan after 60 days Free or discounted medspa treatments 50% off retail products Paid training Opportunities for advancement Opportunity to learn more about professional skincare and aesthetic treatments Consistent daytime schedule Additional Company Closures Glow Medspa is also closed on several additional days throughout the year, including: Saturday before Easter Saturday before Memorial Day Independence Day Saturday before Labor Day Wednesday-Saturday during Thanksgiving week December 24-January 1 for Winter/Christmas Break Hiring Process Step 1: Brief phone screening to confirm schedule availability, anticipated start date, pay expectations, communication style, and general fit. Step 2: In-person interview. Step 3: Selected candidates may be invited to complete a short observational shadow as the final stage of the interview process. We are looking for someone who wants to become genuinely excellent at the role and be part of the Glow environment! Personalized/esthetic resumes welcome

Pay:

$16.00 - $18.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Health insurance On-the-job training Application Question(s): Are you able to work 6:30 AM - 2:30 PM, Tuesday - Saturday?

Experience:

Customer service: 1 year (Preferred) Ability to

Commute:

McKinney, TX 75070 (Preferred)

Work Location:

In person