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Front Desk Receptionist - Tangles Salon Are you passionate about delivering exceptional customer service and creating memorable guest experiences? Tangles Salon is seeking a dedicated Front Desk Receptionist to join our team!

Key Responsibilities:

Provide outstanding service to every guest, consistently exceeding expectations and representing the Tangles Salon brand with pride. Demonstrate respect and professionalism toward all guests and service providers, proactively addressing challenges and finding win/win solutions. Actively promote the Tangles brand, maintain strong knowledge of pricing, scheduling, and services, and confidently recommend offerings to guests. Continuously expand product knowledge. Manage appointments, guest check-ins/check-outs, and basic accounting tasks with accuracy, punctuality, and integrity. Remain aware of all guests and their needs, proactively resolving issues to ensure a positive experience. Create a welcoming first impression, maintain a clean salon environment, and ensure guests enjoy a five-sensory experience (sight, smell, taste, touch, sound). Project a fashionable and professional image, answer phones with a positive attitude, and use scripted dialogue to enhance guest services.

Ideal Candidate:

Is a reliable self-starter with a passion for customer service Has basic accounting knowledge and attention to detail Is proactive, trustworthy, and accountable Maintains a professional and stylish appearance Enjoys working in a fast-paced, team-oriented environment Why Join Tangles Salon? You'll be part of a team that values integrity, professionalism, and a commitment to excellence. We offer a supportive environment where you can grow your skills and make a real impact on our guests' experiences.

Job Type:

Full-time Pay:

$12.50 - $15.00 per hour Expected hours: No less than 32.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Paid time off Vision insurance

Work Location:

In person