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Switchboard / Telephone Operator
Edinburg, TX

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City of Edinburg

Communications Operator

Job Description

More Like This $18.95 Per Hour DOE (Depends on Experience) Position range in Hidalgo County $10.88 - $14.51 Per hour Communications Operator City of Edinburg
Occupation:
Switchboard Operators, Including Answering Service
Location:
EDINBURG, TX - 78541
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment
Posted:
03/25/2026 Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas Onsite /
Remote:
Work onsite all of the time
Updated:
08/20/2026
Expires:
09/18/2026 Job #: 16994924 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 1 Month(s) DL Required Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Benefits Help for . Communications Operator City of EdinburginEdinburg, TXis actively seeking a dedicatedCommunications Operatorto perform functions within the Police Department. Are you seekingengaging work? Do you wish toadvance your careerin dispatching? Does working for a rapidly growing city sound appealing to you? If so, please continue reading! This Communications Operator position earnscompetitive payof$18.95/hr. We providegreat benefits and perks, includingpaid holidays, paid time off (PTO), life & ADD insurance, a retirement plan with a 7% employee contribution and a city match of 2 to 1, 100%-paid medical and 100%-paid dental with optional dependent coverage, workers compensation, and Family and Medical Leave Act (FMLA). Additionally, we offer our employeesan employee assistance program (EAP), a healthy lifestyle program, and access to Active Edinburg fitness centers. If this sounds like the right opportunity to work with a fast paced department,apply to join our team today!
ABOUT CITY OF EDINBURG
Edinburg is the fastest growing city in the Rio Grande Valley, with a 23% growth rate since 2010, and is among the top five fastest-growing cities in the state. It has been recognized as an all-American city three times by the National Civic League, placing it among a handful of outstanding communities in the nation. Our wonderful city has exceptional entertainment, arts & culture, recreation, and education, which makes it a great place to work. Our employees share our dedication to the city, which is why we like to show them our appreciation for their commitment. We do this by providingcompetitive compensation,exceptional PTO opportunities, and othergreat benefits to help them lead healthy, productive lives. We care about people, and that includes both our residents and employees!
A DAY IN THE LIFE OF ACOMMUNICATIONS OPERATOR
As an Communications Operator, you spend your day utilizing the department's communication system to process emergency and non-emergency calls and requests for service, and coordinates the response for law enforcement and fire department via two-way radio. You are constantly on your toes and ready for any new and unexpected challenges that may arise in the city. When you are not out in the city, you assist in communicating with emergency personnel, obtaining information, performing data entry, recording warrants, stolen vehicles and property, runaways and protective orders into a national database, utilizing computer systems, dispatching appropriate department personnel to various locations, and other duties as required.

You enjoy being helpful and have no problem providing assistance and support to other divisions within the department as needed. The city needs someone like you with great people skills in providing excellent customer service to all our customers, and finds genuine enjoyment in what you do!
QUALIFICATIONS FORACOMMUNICATIONS OPERATOR
One (1) year of experience in work involving the receiving, transmitting, and relaying of information over the phone and/or computer. High school diploma, GED or equivalency. Must successfully pass the state required telecommunications course and obtain TCOLE License within first (1) year of employment. Bilingual English/Spanish preferred Are you someone who can handle multiple tasks? Do you have excellent oral and written communication skills? Are you attentive to detail? Do you enjoy working as part of a team? Is dependability one of your strengths? If yes, you might just be perfect for this Communications Operator job!
READY TO JOIN OUR TEAM?
If you feel that you have the right skills to succeed as our Communications Operator,apply nowusing ourmobile-friendly application.
Location:
78541