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I GRADE ASTD11 LOCATION OF POSITION

Salisbury, Maryland (Wicomico County) Main Purpose of Job This is an entry level position in Public Services, which serves as the front line connection between the Department of Natural Resources and its constituency. Public Services is responsible for (1) sport hunting and fishing license sales, (2) vessel registration, titling and excise tax collection, (3) commercial tidal fish license renewals and transfers, (4) the issuance of off-road vehicle permits, and (5) the licensing and monitoring of boat dealers and sport license agents.

POSITION DUTIES

Licensing and Registration Technicians provide customer assistance in person, by phone, mail, and email relating to the processing of recreational hunting and fishing licenses, commercial fishing licenses, vessel registration including titling and excise tax collection, and other available products.

MINIMUM QUALIFICATIONS

Education:

Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:

Three years of bookkeeping or non-professional accounting or customer service related work. Customer service related work may include experience in public contact areas, such as wholesale or retail sales.

Notes:

1. Candidates may substitute experience involving titling and registering boats and issuing hunting and fishing licenses and permits on a year-for-year basis for the required education. 2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Compliance Inspection and Support classifications or Compliance Inspection and Support specialty codes in the Inspection, Investigation, Enforcement, and Compliance field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Experience involving titling and registering boats. Experience issuing hunting and fishing licenses and permits

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Candidates appointed to positions in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your minimum qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

EXAMINATION PROCESS

Your application is part of the examination process. The examination will consist of a rating of your education, training, and experience related to the requirements of this position. The rating will be based on the information provided on your application. Therefore, it is important you provide all the experience and education related to this position completely and accurately.

BENEFITS STATE OF MARYLAND BENEFITS FURTHER INSTRUCTIONS

The online application is strongly preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to: Department of Natural Resources, Human Resources, 580 Taylor Avenue, C-3 Annapolis, MD 21401. The Human Resources unit is not responsible for applications sent to any other address. Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management at Application.

Help@maryland.gov ;

ATTN:

Recruitment and Examination Division. Please note, standard business hours for the help desk are 8:30 a.m. to 4:00 p.m. Inquiries made after hours will be reviewed the following business day. If you need to make adjustments to a submitted application before the announcement deadline or if you have general inquiries regarding this recruitment, please contact Alexandra Gast at Alexandra.gast@maryland.gov Supplemental materials and/or edits to your application will not be accepted once the announcement deadline has passed. Candidates will only be able to submit an application once, so it is extremely important that you are following the application instructions. Please provide ample time to complete the application template. If you are having technical difficulties submitting an application on the day of the deadline, it is strongly advised that you complete the JobAps physical application template and hand deliver to

DNR - HRS

at 580 Taylor Avenue, Annapolis, MD 21401 before 4:30 p.m. The Maryland Department of Natural Resources cannot guarantee that late submissions, as a result of technical difficulties, will be accepted.

TTY Users:

call via Maryland Relay Candidates with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply. 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Find & Apply For Fishers / Fishing Workers Jobs in Salisbury, Maryland

LICENSING & REGISTRATION TECHNICIAN I