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Architecture & Construction
Estimator
Winona, MN
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At Thern®, we've spent more than 75 years helping customers solve challenging lifting, pulling, and positioning applications with reliable, high-quality equipment. Our success is built on understanding our customers and delivering solutions that meet their unique needs. As a Technical Sales team member, you'll play an important role in that process. You'll work directly with customers to understand their applications, recommend the right solutions, develop quotes, and coordinate with engineering, production, and service to bring projects from concept to completion. If you enjoy building relationships, solving problems, learning how things work, and making a direct impact on customer success, this is an opportunity to grow your career while being an important part of Thern's continued success.
Responsibilities :
include the following. Other duties may be assigned.
Provide a timely and complete response to customer and prospect inquiries originating from email, web, phone or other sources.
Build positive relationships through frequent contact, timely response, and value-added service to customers.
Effectively communicate with customers to establish project requirements, system design and timelines.
Document customer requirements as appropriate and determine the Thern's ability to meet customer requirements.
Verify appropriate product selection to solve specific application requirements as communicated by customer, involving others as necessary.
Estimate product cost and delivery schedule using estimating tools provided and following established procedures.
Enter customer orders as necessary to initiate the production of goods.
Monitor and support the coordination of projects with internal resources [project manager], as required, from customer order through installation of equipment.
Assist with follow up on all quotes to determine status and address any outstanding issues.
Work closely with internal resources such as engineering and production to establish project requirements and timelines for delivery of drawings and finished goods.
Provide support to customers as necessary after the sale to maintain a positive relationship and ensure solutions provided continue to satisfy customer requirements.
Complete regular customer check-ups to verify all relevant customer and prospect information.
Communicate terms for customers following established corporate guidelines.
Assist with the development of market segments and key customer accounts by targeting customers, qualifying customers, and engaging customers as required to meet sales and marketing objectives.
Assist in the sale of parts and repair services by troubleshooting problems, assessing needs, developing repair quotes, coordinating repairs with the Parts & Service Specialist and performing other functions as required.
Minimum Qualifications:
Demonstrate strong math aptitude, attention to detail and sense of urgency
Demonstrate strong organizational, planning and prioritization ability
Ability to work independently as well as in a team environment
Ability to write reports, read, analyze, and interpret construction specifications, architectural drawings, technical procedures, and/or governmental regulations.
Exhibit strong problem solving, deductive reasoning and decision-making skills
Ability to learn and perform multiple tasks in a fast-paced environment.
Demonstrate strong knowledge in Inventory/Manufacturing and Microsoft software
Demonstrate our core values.
Ability to safely lift up to 50 pounds.
Ability to pass the required drug screen
Preferred Qualifications:
Bachelor's degree (BA or BS) from a four-year College or University
Mechanical, or similar type background with understanding of industrial market terms, applications, and products
Experience with electrical equipment, specifically motorized three-phase and automated controls is preferred, but not required.
Ability to travel as required to visit customers, job sites, attend trade shows or perform other sales functions as required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.