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FLSA Status :

Hourly, Non-exempt Essential Duties and Responsibilities:

Reviews work orders for accuracy, verifies technical information, and identifies and resolves labor and/or product issues. Schedules customers and subcontractors for installations, work orders and to confirm appointments. Reviews install details for each job with the appropriate installer before installation. Track in progress calls and resolves installation issues with installers and external partners. Handles subcontractor recruiting, and onboarding. Receives and solves customer complaints and issues and performs customer follow-up calls. Communicates and guides subcontractors in the field. Ensures proper coverage and work load Loads and unloads trucks with a forklift/pallet-jack/manually. Ensures inventory levels are maintained and stages materials for crew load outs. Processes work invoices including chargebacks and submits to the Accounting Department Confirms COC are signed and uploaded into the system. Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience

High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience. Experience must involve customer service management. Language Skills
Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write letters and prepare other documents as needed. Proofreads work. Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure for basic algebraic and geometric calculations Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations. Computer Skills
Knowledge of computer workstations and peripheral equipment; knowledge of database, spreadsheet, email and word processing software. Communication Skills
Be able to effectively communicate orally and in writing in English. Vision
Ability to view documents, multiple screens, and read handwritten documents.

Employment At-Will Employment is voluntarily entered into, and employees are free to resign at will at any time, with or without cause. Similarly, the company may terminate the employment relationship at will at any time, with or without notice or cause, so long as there is no violation of applicable federal or state law. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms; and talk and hear. Will need to bend, kneel and position themselves on floor to cut pad. The employee is frequently required to use hands to finger, handle, or feel. The employee must be able to lift and carry 50 lbs. (i.e. laptop, monitor or carpet pad) in order to move it as needed. The incumbent may also be required to move carpet foam, materials and drive forklift. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. The work environment generally consists of indoor heated and cooled office space but may spend time in the warehouse.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving

Identifies and resolves problem in a timely manner. Oral Communication
Speaks clearly and persuasively; Participates in meetings. Written Communication
Writes clearly; Able to read and interpret written information. Teamwork
Contributes to building positive team spirit. Diversity
Promotes a harassment-free environment. Ethics
Treats people with integrity and ethically. Organizational Support
Supports organization's goals, values, and code of ethics. Judgment
Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions. Planning/Organizing
Prioritizes work activities; Uses time efficiently. Professionalism
Focuses on solving conflict, not blaming; Treats others with respect and consideration; Accepts responsibility for own actions. Quality
Demonstrates accuracy and thoroughness; Monitors own work to ensure quality. Quantity
Meets productivity standards; Completes work in timely manner. Safety and security
Observe safety and security procedures; Reports unsafe conditions; Uses equipment and materials properly. Follow-up
Must be organized and able to follow-up on statuses and ensure completion of tasks. Dependable
Is consistently at work and on time.

NATURE OF JOB DESCRIPTION

The statements made in this job description are not intended to create a contract. The job description should not be construed to constitute contractual obligations of any kind or a contract of employment. 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Find & Apply For Flooring Installer Jobs in DFW Airport, Texas

Installation Coordinator