Find & Apply For Glazier / Window Installer Jobs in Harrisburg, North Carolina

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Director of Operations Supervises:

Installation Assistants/Helpers Position Summary The Installation Team Lead is responsible for leading installation crews in the field while actively performing high-quality window and door installations. This role serves as a working leader who sets the standard for workmanship, safety, professionalism, and customer service. Key Responsibilities Installation Quality & Workmanship Perform and oversee window and door installations in accordance with manufacturer requirements, industry standards, and Morrison Millwork installation practices. Inspect completed work throughout the installation process to ensure quality, accuracy, and proper functionality. Maintain a strong eye for detail, including alignment, reveals, level and plumb, operation, sealant, flashing, trim, hardware, and overall finished appearance. Identify workmanship concerns early and correct issues before they impact the customer or require service. Conduct quality checks at appropriate stages of installation and communicate concerns to the Installation Manager. Ensure installation punch list items are identified, documented, and addressed in a timely manner. Maintain a strong working knowledge of Morrison Millwork's product portfolio and manufacturer-specific installation requirements. Team Leadership & Development Demonstrate leadership by consistently modeling Morrison Millwork's core values and hold team members accountable for demonstrating these values in their daily work and interactions. Establish clear expectations for performance, attendance, safety, and quality. Provide regular coaching, feedback and learning opportunities. Foster a positive, collaborative, and accountable team environment. Scheduling & Job Coordination Work closely with the Operations Coordinator to execute the daily and weekly installation schedule. Communicate schedule changes, delays, jobsite conditions, and resource needs promptly to the Operations Coordinator and Installation Manager. Participate in the pre-installation, in-progress, and post-installation walkthroughs as needed. Confirm job readiness and communicate any concerns related to site conditions, materials, access, or installation requirements. Coordinate with the Warehouse/Delivery Team regarding materials, equipment, and jobsite needs. Proactively identify issues that could affect installation schedules and work with the appropriate team members to resolve them. Customer Experience & Communication Represent Morrison Millwork professionally at customer and builder jobsites. Provide courteous, knowledgeable, and respectful service throughout the installation process. Work with the Sales Team and Installation Manager to resolve installation-related customer questions or concerns. Protect the customer's home and jobsite by maintaining clean, organized, and professional work areas. Ensure post-installation service needs are accurately identified, documented, and communicated to Service Team. Safety and Equipment Promote and maintain a strong culture of safety on all installation jobsites. Lead by example in the proper and safe use of PPE, tools, scaffolding, ladders, lifts, vehicles, and other installation equipment. Ensure installation team members are properly trained and authorized to operate applicable equipment and follow company safety procedures and applicable OSHA requirements. Inspect or verify the condition of scaffolding, lifts, ladders, and other equipment before use and report any unsafe or damaged equipment immediately. Operational Efficiency & Process Improvement Identify opportunities to improve installation methods, productivity, communication, and jobsite organization. Share field feedback and improvement opportunities with the Installation Manager. Assist in developing and maintaining installation standards, checklists, and best practices. Identify recurring installation issues and help develop corrective actions and training to prevent recurrence. Stay current on manufacturer installation requirements, industry practices, tools, and installation techniques. Core Competencies Strong technical knowledge of window and door installation. Strong leadership and team development skills. Exceptional attention to detail and commitment to quality workmanship. Ability to coach, mentor, and train installation team members. Strong communication and collaboration skills. Effective problem-solving and critical thinking. Strong communication and collaboration skills. Strong organizational and time-management skills. Ability to manage multiple priorities in a fast-paced field environment. Customer service mindset with a professional and courteous approach. Ability to read and interpret blueprints, plans, and installation instructions. Strong understanding of jobsite safety and OSHA requirements Ability to make sound decisions and take ownership of field issues. Demonstrates Morrison Millwork's core values of Excellence, Collaboration, Honorable, Compassion, and Accountability in daily decisions, interactions and execution of responsibilities. Qualifications Required High School diploma or equivalent. 3+ years of hands-on experience installing windows and doors in residential construction or a related field. Demonstrated experience performing high-quality window and door installations. Strong written and verbal communication skills. Strong knowledge of window and door products, installation methods, and manufacturer requirements. Demonstrated ability to lead, coach, mentor or train other installation team members. Ability to read and interpret blueprints, construction documents, and manufacturer installation instructions. Strong troubleshooting and problem-solving skills. Valid driver's license with an acceptable driving record. Ability to travel daily throughout Morrison Millwork's service territories. Must pass a background check and drug screening. Preferred Previous experience as a Lead Installer, Installation Team Lead, Foreman, or similar field leadership role. Experience installing premium or architectural window and door products. Experience with multiple window and door manufacturers and installation systems. OSHA or other construction safety training. Experience conducting jobsite walkthroughs, quality inspections, or punch lists. Experience training or mentoring installation employees. Work Environment & Physical Requirements Primarily works in residential construction jobsites and field environments. Frequent exposure to varying weather conditions, construction materials, noise, dust, and active construction sites. Ability to stand, walk, bend, stoop, kneel, climb ladders, and work in various positions for extended periods. Ability to lift and carry up to 50 pounds regularly and heavier materials with assistance as required. Ability to safely operate installation tools and equipment. Ability to travel daily throughout Morrison Millwork's service territories.