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EXPERIENCED LEAD PLUMBER

This is a leadership position for an experienced plumber who can not only perform high-quality plumbing work, but also

lead other plumbers, communicate with customers, identify additional plumbing needs, and help generate sales.
##

REQUIREMENTS

Minimum 7+ years of verifiable plumbing experience —

REQUIRED

Strong residential and service plumbing experience, we do commercial as well
Excellent diagnostic and troubleshooting skills
Must be comfortable
selling and upselling plumbing services
Ability to explain plumbing problems and recommended solutions clearly to homeowners
Strong leadership skills and ability to oversee and hold other plumbers accountable
Excellent communication and customer service skills
Professional appearance and attitude
Dependable, organized, and punctual
Valid driver's license and clean driving record
Must be a
team player
who is willing to help the company and other technicians succeed ##

LEAD PLUMBER RESPONSIBILITIES

The Lead Plumber will be responsible for performing plumbing service work while also helping oversee the daily performance and quality of our plumbing team.

Responsibilities include:

Diagnose plumbing problems and provide customers with appropriate repair and replacement options
Prepare and present estimates to customers
Sell and upsell plumbing repairs, replacements, and additional services when appropriate
Follow up on estimates and help convert opportunities into approved work
Oversee other plumbers and make sure assigned work is being completed correctly and efficiently
Check workmanship and ensure company quality standards are being followed
Assist plumbers with difficult diagnostics, repairs, and job-site issues
Stay in regular communication with
dispatch throughout the workday
Check in and out of assigned service calls as required
Complete detailed technician reports for
every work order
Upload clear
before, during, and after photos for every job
Document findings, recommendations, work performed, materials used, and any additional work needed
Ensure invoices, estimates, reports, photos, and other required documentation are submitted promptly
Communicate job status, delays, additional work, and customer concerns to dispatch/management
Maintain excellent communication with customers from arrival through completion
Help train, coach, and hold other plumbers accountable
Maintain clean and professional job sites, vehicles, tools, and equipment
Follow company procedures and all applicable safety requirements ##

WHO WE ARE LOOKING FOR

We are looking for someone who

takes ownership of the plumbing department
, not someone who simply completes a service call and moves on. The right candidate understands that being a Lead Plumber means being responsible for
quality workmanship, customer satisfaction, sales, communication, documentation, and the performance of the team.
You should be comfortable leading by example, helping other plumbers improve, communicating with management and dispatch, and making sure jobs are properly documented and completed.

### Sales Experience Is Important This position requires someone who can recognize additional plumbing needs and confidently explain those options to customers. You must be comfortable recommending and selling appropriate services such as repairs, replacements, water heaters, repipes, drain/sewer work, fixture replacements, pressure-related repairs, and other plumbing improvements. We are looking for a plumber who understands the difference between

high-pressure selling and professional solution-based selling.
Our goal is to properly educate the customer, provide options, and earn the work.

REQUIRED EXPERIENCE

Plumbing:
7+ years verifiable experience (Required)
Candidates who do not meet the minimum experience requirement should not apply.

CALL TEXT IF THIS IS YOU

(858) 585-3003 ##

WHAT WE VALUE

Leadership Accountability Communication Sales Ability Quality Workmanship Customer Service Documentation Teamwork Reliability
If you are an experienced plumber who takes pride in your work, knows how to lead a team, communicates well with customers, and knows how to generate revenue while providing excellent service, we want to hear from you.
Apply calling/texting or with your resume and a brief description of your plumbing experience.
anship.

Pay:

$30.00 - $38.00 per hour Expected hours: 40.0 per week

Benefits:

Company truck Paid time off

Work Location:

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Find & Apply For Plumber Jobs in National City, California

Lead Plumber