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Business Change Manager
Hanover, MD
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SummaryDescriptionIn this role, the Change Manager is primarily responsible for creating, supporting, and implementing change management strategies and tactics designed to maximize employee adoption of enterprise initiatives.
The Change Manager will work closely with key project team members, Operating Company business partners, and key stakeholders to enable the deployment of one or more concurrent projects using a change management framework that prepares employees to adopt and sustain new behaviors and ways of working while partnering to ensure project value realization. This role will focus on the people side of change ensuring effective change to business processes, systems/technology, job roles, and organization structures.
Working with project teams and the business, the Change Manager will assess the level of change and develop and help an appropriate change management strategy, including all required leadership and stakeholder engagement, communication, and learning and development plans. The Change Manager will work closely with the Product Owner(s), delivery area manager(s), team(s), and business partners to identify factors that affect the work plans of the assigned projects. The Change Manager reports to the Change Management Manager and is part of the Allegis Change Management organization under the Allegis Corporate Services (ACS) HR department.
Essential Functions:
a structured change management methodology and lead change-related activities
Administer and complete change management assessments
Create actionable deliverables for the following Change Management activities: Communication Strategy; Leadership and Stakeholder Engagement; Learning and Development
Support communication efforts
Support learning and development efforts
Consult and advise project team members and key business partners in the change process
Support organizational design and definition of roles and responsibilities
Work with Product Owners/Project Managers to integrate change management activities into project plans
Evaluate and ensure user readiness
Track and report issues to the Project Manager / Leadership
Define short and long-term change adoption metrics
Support and engage with other change resources at the business level (Operating Companies)
Manage the portfolio and change load of multiple projects as required
Establish and manage a cross-operating company Change Network of key business stakeholders and IS team members
Manage the change calendar and communications related to planned outages or maintenance windows
Continuously improve and communicate Change Management procedures and workflowsSupervisory or Management Responsibility
Set and continually manage Change Management expectations with team members and other stakeholders
Coach, mentor, and lead project team members (project team and internal customers), educating each in the process and tools being used and their role in the processBudget Responsibility
Scoping projects and possibly managing budgets for contract resourcesMinimum Education and/or Experience
Bachelor's Degree in Organizational Change, Communication, Computer Science, Management Information Systems, or related field
8-10 years of experience in
Change ManagementSkills/Abilities:
Experience and knowledge of change management principles, methodologies, and tools
Proven successful track record working in large/complex multi-location programs/projects
Exceptional understanding of Agile Methodologies
Exceptional communication skills
both written and verbal
Ability to clearly articulate and/or present messages to a variety of audiences, cultures, and to all levels in an organization
Ability to establish and maintain strong relationships
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Demonstrated ability to learn technical information quickly
Problem solving and root cause identification skills
Able to work effectively at all levels in an organization
Must be a team player and able to work collaboratively with and through others. Lead others through influencing.
Acute business acumen and understanding of organizational issues and challenges
Familiarity with project management approaches, tools and phases of the project lifecycle
Experience with large-scale organizational change efforts
Proven ability to drive adoption and value realization on IT Infrastructure/IT Enterprise Operations projects desired
Knowledge of the Staffing Industry desiredSkillsChange management, Organizational change management, Corporate communication, Organizational changeTop Skills DetailsChange management,Organizational change management,Corporate communication,Organizational change