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Business / Management Analyst
Laguna Niguel, CA
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Job Description Position Overview Insight Global is seeking a Business Systems Analyst - IT Solutions for a top enterprise client. This individual will serve as the bridge between business stakeholders, IT, and third-party vendors, helping ensure technology initiatives are driven by business needs rather than a specific platform or solution. The ideal candidate has strong experience gathering requirements, analyzing business processes, facilitating stakeholder discussions, and evaluating technology solutions. This person will help identify process improvements, support software selection efforts, document clear requirements, and guide projects through implementation while ensuring alignment between business objectives and technical solutions.
Day-to-Day:
Partner with business stakeholders to understand processes, pain points, and business objectives
Conduct discovery sessions, workshops, and requirements gathering meetings
Document current and future-state business processes and workflows
Identify opportunities for process improvement, automation, and operational efficiency
Develop requirements, use cases, process flows, business rules, and acceptance criteria
Coordinate vendor evaluations, RFPs, demos, and solution assessments
Work with IT teams and vendors to ensure requirements are clearly understood
Support UAT, training, implementation readiness, and post-go-live activities
Track requirements, scope changes, risks, dependencies, and project decisions We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must Haves
5+ years of experience as a Business Systems Analyst with Power Platform / M365 experience
Experience working in an Enterprise environment
Strong experience conducting stakeholder interviews, workshops, and requirements gathering sessions
Experience documenting business processes, workflows, use cases, business rules, and acceptance criteria
Ability to translate business needs into functional and non-functional requirements
Experience evaluating business applications and participating in software/vendor selection processes
Strong analytical, problem-solving, facilitation, and documentation skills
Experience working with business stakeholders, technical teams, executives, and external vendors
Ability to manage multiple projects, priorities, and business units simultaneously
Experience supporting UAT and validating solutions against business requirements
Plusses:
Merger and Acquisition experience
Experience with enterprise SaaS implementations or digital transformation initiatives
Microsoft Power Platform, Dynamics 365, Dataverse, Power BI, or Power Automate experience
Familiarity with integrations, APIs, data modeling, security, and workflow automation
Experience supporting RFPs, RFIs, vendor evaluations, and product demonstrations
Agile methodology experience
Experience with Visio, Lucidchart, Miro, or similar process-mapping tools Change management and implementation support experience