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Required Education:

Bachelor's degree

Required Qualifications:

Strong experience with Multi-Factor Authentication (MFA) and Identity & Access Management (IAM) technologies
Background in IT Security, authentication, and access control solutions
Experience troubleshooting complex incidents and providing Level 3 support
Experience creating technical documentation and test plans/scripts

Preferred Qualifications:

Experience with Postman and automated testing
Previous experience supporting enterprise-scale or global IT environments is highly preferred
Experience with authentication platforms such as OpenText Advanced Authentication or similar solutions is a plus

Responsibilities:

Support and maintain the client's global MFA environment (OpenText Advanced Authentication)
Serve as a technical lead on medium to large initiatives as directed by the Product Owner and Manager
Provide consultation and subject matter expertise on authentication, access management, and IT security topics
Analyze business and technical requirements and develop work orders for external suppliers
Troubleshoot and resolve complex MFA-related incidents and requests, escalating to global support teams as needed
Provide Level 3 support for authentication platforms, applications, and processes
Assist with ensuring system integrity, security, scalability, and ongoing enhancements
Create and maintain technical documentation, procedures, and automated test scripts using Postman
Perform unit and integration testing and support automated testing and deployment processes
Define and adhere to development standards, testing procedures, documentation requirements, and best practices
Only those lawfully authorized to work in the designated country associated with the position will be considered.
Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

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Find & Apply For Business / Management Analyst Jobs in Greer, South Carolina

MFA Technical Business Analyst