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Contracts Administrator
Arlington Heights, IL
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Atomatic Mechanical Services is a leading full service mechanical contracting company specializing in HVAC and mechanical systems. Founded in 1945, Atomatic serves the needs of Chicagoland area customers, offering a wide variety of residential and commercial services. We are a values-driven organization with a great company culture. We pride ourselves on our commitment to collaboration, integrity, and quality. Our focus is people - putting the well-being of our employees and customers first.
Position Overview:
The Service Administrator is a data-driven role responsible for administrative functions related to supporting our HVAC maintenance agreement service. As a member of the Maintenance Agreement Team, this role is critical in supporting the success of our maintenance services and providing a positive experience for clients, technicians, account managers, and internal operations team members. The primary responsibilities for this role include team collaboration, data-entry, and document maintenance throughout the maintenance contract lifecycle. Additional duties include follow-ups, communication, and administrative support for our service sales team and field technicians.
Principal Duties:
Collaborate with Maintenance Agreement Team members to execute all contract-related tasks (new contract entry, renewals, amendments, terminations)
Enter, update, and maintain accuracy of client, property, and equipment asset data
Identify and resolve discrepancies in data, investigating inconsistencies through to resolution
Review inspection documentation for completeness and distribute to the appropriate parties
Create, revise, and upload documentation to client portals as requested
Provide administrative support for account managers and field technicians
Support the Maintenance Agreement Team with on-going project initiatives to improve efficiency, processes, and data accuracy
Perform additional tasks as needed to support the Maintenance Agreement Team
Other duties as assigned
Skills and Qualifications:
High school diploma or equivalent required. Associate's degree in business or related field preferred.
Prior experience with contracts and HVAC is not required; we place greater value on precision, problem-solving ability, and the capacity to learn new systems quickly. Training on contract-specific processes will be provided.
Exceptional attention to detail
Ability to process a high-volume of requests accurately and timely
Excellent organizational and time management skills
Experience with Microsoft Business Applications (Outlook, Excel, Word, PowerApps, SharePoint, OneNote) preferred
Previous experience working in an office environment
Previous experience working on a team with a shared inbox preferred
Ability to work independently and be a team player
Background in data entry, office administration, accounting, or a comparable detail-oriented role strongly preferred
Above average communication skills, both verbal and written
Excellent organizational and time management skills
Problem solving
Patience and persistence for repetitive tasks
Ability to work in a fast-paced environment with high-volume, straightforward tasks
Work Environment/Physical Requirements:
Standard in-office environment
Compensation:
Salary Range is $50,000 - $60,000 per year
Supplemental Pay:
Bonus eligible on an annual discretionary basis
Benefits:
Health insurance Dental insurance Vision insurance Basic Life and AD&D insurance (100% company paid) Long-Term Disability insurance (100% company paid) Paid time off 401(k) 401(k) matching Company wellness program Employee Assistance Program (EAP) Legal benefits Pet insurance Supplemental insurance Professional development assistance
Equal Opportunity Employer Statement:
Atomatic Mechanical Services is an equal opportunity employer. How to
Apply:
Interested candidates are invited to submit a resume and cover letter to resumes@atomatic.com. Please include "Service Admin Application - [Your Name]" in the subject line of your email.
Pay:
$50,000.00 - $60,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Paid time off Parental leave Professional development assistance Retirement plan Tuition reimbursement Vision insurance Ability to