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Contracts Administrator
Arlington Heights, IL

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Atomatic Mechanical Services

Service Administrator

Entry-Level JobVerifiedNo experience needed

Job Description

Job Title:
Service Administrator Department:
Commercial Service Reports To:
Maintenance Agreement Supervisor Job Type:
Full-Time Schedule:
Monday - Friday, 8 hours per day
About Us:
Atomatic Mechanical Services is a leading full service mechanical contracting company specializing in HVAC and mechanical systems. Founded in 1945, Atomatic serves the needs of Chicagoland area customers, offering a wide variety of residential and commercial services. We are a values-driven organization with a great company culture. We pride ourselves on our commitment to collaboration, integrity, and quality. Our focus is people - putting the well-being of our employees and customers first.
Position Overview:
The Service Administrator is a data-driven role responsible for administrative functions related to supporting our HVAC maintenance agreement service. As a member of the Maintenance Agreement Team, this role is critical in supporting the success of our maintenance services and providing a positive experience for clients, technicians, account managers, and internal operations team members. The primary responsibilities for this role include team collaboration, data-entry, and document maintenance throughout the maintenance contract lifecycle. Additional duties include follow-ups, communication, and administrative support for our service sales team and field technicians.
Principal Duties:
  • Collaborate with Maintenance Agreement Team members to execute all contract-related tasks (new contract entry, renewals, amendments, terminations)
  • Enter, update, and maintain accuracy of client, property, and equipment asset data
  • Identify and resolve discrepancies in data, investigating inconsistencies through to resolution
  • Review inspection documentation for completeness and distribute to the appropriate parties
  • Create, revise, and upload documentation to client portals as requested
  • Provide administrative support for account managers and field technicians
  • Support the Maintenance Agreement Team with on-going project initiatives to improve efficiency, processes, and data accuracy
  • Perform additional tasks as needed to support the Maintenance Agreement Team
  • Other duties as assigned
Skills and Qualifications:
  • High school diploma or equivalent required. Associate's degree in business or related field preferred.
  • Prior experience with contracts and HVAC is not required; we place greater value on precision, problem-solving ability, and the capacity to learn new systems quickly. Training on contract-specific processes will be provided.
  • Exceptional attention to detail
  • Ability to process a high-volume of requests accurately and timely
  • Excellent organizational and time management skills
  • Experience with Microsoft Business Applications (Outlook, Excel, Word, PowerApps, SharePoint, OneNote) preferred
  • Previous experience working in an office environment
  • Previous experience working on a team with a shared inbox preferred
  • Ability to work independently and be a team player
  • Background in data entry, office administration, accounting, or a comparable detail-oriented role strongly preferred
  • Above average communication skills, both verbal and written
  • Excellent organizational and time management skills
  • Problem solving
  • Patience and persistence for repetitive tasks
  • Ability to work in a fast-paced environment with high-volume, straightforward tasks
Work Environment/Physical Requirements:
  • Standard in-office environment
Compensation:
Salary Range is $50,000 - $60,000 per year
Supplemental Pay:
Bonus eligible on an annual discretionary basis
Benefits:
Health insurance Dental insurance Vision insurance Basic Life and AD&D insurance (100% company paid) Long-Term Disability insurance (100% company paid) Paid time off 401(k) 401(k) matching Company wellness program Employee Assistance Program (EAP) Legal benefits Pet insurance Supplemental insurance Professional development assistance
Equal Opportunity Employer Statement:
Atomatic Mechanical Services is an equal opportunity employer. How to
Apply:
Interested candidates are invited to submit a resume and cover letter to resumes@atomatic.com. Please include "Service Admin Application - [Your Name]" in the subject line of your email.
Pay:
$50,000.00 - $60,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Paid time off Parental leave Professional development assistance Retirement plan Tuition reimbursement Vision insurance Ability to
Commute:
Arlington Heights, IL 60004 (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • 401(k) Plans