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Fitness Director Crunch Fitness

• JFF North America
• 3.2 Fayetteville, NC Job Details Full-time $35,000
• $100,000 a year 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Gym membership Qualifications Business development management Role-playing teaching method Team member evaluation Program design Team leadership Sales training Personal training Mid-level Fitness sales Team development Hiring Key Performance Indicators Business development Direct sales business model Client base expansion Sales coaching Expanding health & wellness client base New customer acquisition Sales development Schedule creation Client retention strategy Meeting or exceeding sales goals Fitness customer service Management reporting Progress management Business operations Sales leadership General management Professional development training

Full Job Description Benefits:

Free gym membership Free uniforms Health insurance Paid time off Training & development Vision insurance 401(k) Bonus based on performance Dental insurance Employee discounts Fitness Director Job Description & Performance Expectations

JOB DESCRIPTION

The primary objective of the Fitness Director is to maximize the number of members who participate in, and as a result retain, our paid Personal Training services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals. This is a salaried exempt position. The Fitness Director will achieve these objectives by managing and coaching the front-end selling process of the CrunchOne Kickoff, managing and coaching the delivery of personal training services, and owning the client experience by guiding each member's journey through our personal training and paid programming. The Fitness Director is responsible for communicating and upholding company standards and leading by example. The Fitness Director will ensure that team members consistently execute the basics of punctuality, dress code compliance, friendliness, and cleanliness. HOURS Monday

• Friday:

  9:00 AM
• 6:00 PM (or 10:00 AM
• 7:00 PM based on club needs) Last Saturday of the month: half day for closeout and events

RESPONSIBILITIES & EXPECTATIONS

Sales & Revenue Performance Meet and exceed new client acquisition and existing client retention goals Sell directly by performing CrunchOne Kickoffs Coach, role play, and guide individual personal trainer direct reports on how to sell Manage schedules and direct resources as informed by the various KPIs Member Experience & Client Journey Ensure proper execution and communication of the Client Journey, with emphasis on the first 90 days Ensure that all Personal Trainers deliver high-quality programs to their clients backed by a scientific rationale Leadership & Team Development Hire, train, and manage a team of qualified Personal Trainers Conduct meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals Coaching & Client Servicing Expectations The primary responsibility of the Fitness Director is leadership and business development.

Accordingly:

Client servicing is limited to no more than 5 personal training clients Remaining scheduled hours should be dedicated to sales, coaching, member engagement, trainer development, operational execution, and department growth Confidential — Internal Use Only Operations, Administration & Compliance Compliance with our uniform policy

• crunch polo, black pants or shorts & crunch nametag Ensure accurate administration of Personal Training services including, but not limited to, usage of the Enhance program, goal tracking, measurement tracking, program design, and progress reports Maintain reports and data for clarity into performance of the business Communicate takeaways and plans for improvement to the General Manager These duties and responsibilities may change at any time.