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Telecom Dispatcher
Job Description
Telecom Dispatcher
at TEKsystems in Lowell, Arkansas, United States
Job Description
Description
Looking for a Dispatcher with industry experience with large single-site operations in the electrical field to work in our Lowell, AR office. Ideal candidates should have the willingness to learn new skills. This position dispatches service tickets and provides administrative and operational support.
We seek self-motivated and reliable candidates, who can work independently and find solutions to complete the job.
Skills
Project coordination, Microsoft office, Reporting, Support, outlook, excel, email, phone support
Top Skills Details
Project coordination,Microsoft office
Additional Skills & Qualifications
High school Diploma or equivalent required.
College Education or degree highly desirable.
Talking on the phone with peers and technicians.
Highly proficient with the use of computers, including email, spreadsheets, and database Microsoft Office programs.
Excellent customer relationship and communication skills; verbal and written.
Strong attention to detail, and organizational and follow-up skills.
Outstanding time management skills.
Ability to prioritize and task switch efficiently.
Must type at least 40 WPM.
Network troubleshooting, Cat-5 Cabling/Fiber knowledge a plus.
Responsibilities
Maintaining an updated, organized, and fast-paced schedule.
Confidently be able to call technicians and dispatch them on jobs.
Track COI's.
Manage deliverables for completed jobs.
Creation of BIS's for billing.
Perform any other duties not specifically stated herein, but which your supervisor may assign.
Adhere to all required project safety requirements.
Dispatch service tickets to available technicians Nationwide.
Provide any necessary documentation for service tickets.
Assist the Project Manager with daily operational tasks.
Provide administrative and logistical project support.
Create and maintains project files.
Assist in project scheduling and billing.
Maintain the company's high standard of quality and professionalism with regard to workmanship, customer relations, coworkers, behavior, and appearance.
Job Type & Location
This is a Contract position based out of Lowell, AR.
Pay and Benefits
The pay range for this position is $15.00 - $18.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirem
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