Find & Apply For Dispatcher Jobs in Titusville, Florida

• Summary
• The
• Public Safety Communications Center (PSCC) Dispatcher
• serves as a critical link between emergency responders, security personnel, fire services, law enforcement, and NASA operations.

As the first point of contact for emergency and non-emergency communications, the Dispatcher is responsible for receiving, processing, prioritizing, and coordinating responses to incidents affecting personnel, facilities, and mission-critical assets at Kennedy Space Center.

• Responsibilities
• + Answer and process emergency and non-emergency calls for service in a professional, timely, and efficient manner.

+ Evaluate incoming information, assess priorities, and dispatch appropriate law enforcement, fire, emergency medical, security, or other emergency response personnel.

+ Monitor incidents and maintain continuous communication with responders to ensure accurate information sharing and coordination.

+ Coordinate emergency response activities during routine operations, critical incidents, security events, natural disasters, and contingency situations.

+ Maintain situational awareness of ongoing activities affecting the security and safety of personnel, property, and facilities.

+ Accurately document, track, and update incidents using the Computer-Aided Dispatch (CAD) system.

+ Maintain complete and chronological records of incident activities, actions taken, and communications received or transmitted.

+ Prepare reports, logs, and documentation in accordance with departmental procedures and regulatory requirements.

+ Ensure all records are accurate, complete, and maintained in compliance with applicable policies and standards.

+ Operate and monitor:

+ Emergency 911 and administrative telephone systems

+ Computer-Aided Dispatch (CAD) systems

+ Two-way radio communications systems

+ Closed-Circuit Television (CCTV) systems

+ Fire and security alarm monitoring systems

+ Emergency warning and notification systems

+ Criminal Justice Information Services (CJIS) systems

+ Driver and Vehicle Information Database (DAVID)

+ Incident management and security monitoring platforms

+ Identify and communicate security, safety, or operational concerns requiring immediate action.

+ Other duties as assigned

• Qualifications
• _Minimum Qualifications_
• _:_ + High School Diploma or GED required.

+ Must meet and maintain applicable requirements of:

+ NFPA 1061, Professional Qualifications for Public Safety Telecommunications Personnel

+ NFPA 1221 standards related to emergency communications operations

+ Must obtain and maintain certifications for:

+ Florida Crime Information Center (FCIC)

+ National Crime Information Center (NCIC)

+ Criminal Justice Information Services (CJIS)

+ Driver and Vehicle Information Database (DAVID)

+ National Incident Management System (NIMS)

+ FEMA Incident Command System (ICS) courses as required

+ Must be able to obtain and maintain a DoD Secret Security Clearance.

+ Successfully pass background and drug screening

• _Preferred Qualifications_
• _:_•+ One (1) year or more of public safety dispatch, emergency communications center, 911 call center, military dispatch, security dispatch, or related experience.

+ Experience operating CAD, alarm monitoring, radio communications, CCTV systems, or emergency notification platforms.

+ Experience working in a law enforcement, fire service, emergency management, military, government, or security environment.

• _

Knowledge, Skills and Abilities:

_

• + Knowledge of public safety communications principles, dispatch procedures, and emergency response protocols.

+ Familiarity with Computer-Aided Dispatch (CAD), radio communications systems, security monitoring technologies, and emergency notification systems.

+ Understanding of incident command principles and emergency management procedures.

+ Knowledge of records management and documentation requirements.

+ Ability to remain calm, focused, and decisive during emergencies and high-stress situations.

+ Ability to multitask efficiently while managing multiple incidents, communications channels, and system alerts simultaneously.

+ Strong problem-solving and decision-making skills.

+ Ability to assess information quickly and prioritize responses appropriately. Excellent attention to detail and accuracy. Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under

PL 93-638.

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