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Dispatcher
Decatur, IL

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Kenan Advantage Group

Dispatcher II

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Job Description

Job Summary Position SummaryThis position is responsible for executing a daily plan for movement of all freight within an assigned area.

Essential Functions
  • Assess customer needs and timing of deliveries
  • Manage daily delivery schedule for drivers
  • Plan deliveries to inventory-managed retail gas outlets
  • Receive orders from suppliers, gas station dealers, and renewable fuels distributors
  • Provide frontline customer service for existing accounts
  • Answer all incoming phone calls promptly and courteously
  • Monitor e-mail for incoming orders, inventory updates, and communication between team members
  • Monitor web portals for station inventories
  • Solicit freight from customers
  • Create loads in dispatch system
  • Divide dispatch responsibilities with other team members
  • Enter incidents into KITS (incident reporting system) Job Description Position SummaryThis position is responsible for executing a daily plan for movement of all freight within an assigned area.
Essential Functions
  • Assess customer needs and timing of deliveries
  • Manage daily delivery schedule for drivers
  • Plan deliveries to inventory-managed retail gas outlets
  • Receive orders from suppliers, gas station dealers, and renewable fuels distributors
  • Provide frontline customer service for existing accounts
  • Answer all incoming phone calls promptly and courteously
  • Monitor e-mail for incoming orders, inventory updates, and communication between team members
  • Monitor web portals for station inventories
  • Solicit freight from customers
  • Create loads in dispatch system
  • Divide dispatch responsibilities with other team members
  • Enter incidents into KITS (incident reporting system)