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Dispatcher
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Job Description
Position range in Grafton County $39k - $51k Per Year Dispatcher
(Employer Name Not Available)
Occupation:
Dispatchers, Except Police, Fire, and Ambulance
Location:
West Lebanon, NH - 03784
Job Type:
Full Time (30 Hours or More)
Posted:
09/24/2026
Positions available: 1
Source:
The Leddy Group
Web Site:
leddygroup.com
Job #: 76292
Job Requirements and Properties Work Onsite
Full Time Schedule
Full Time
Job Description
. Dispatcher
Are you looking to transition out of retail and into an office-based customer service role? Consider this Dispatcher opportunity at a well-established heating service provider! You'll use your strong attention to detail, good computer skills, and solid phone etiquette to support delivery drivers and customers in a small, casual office located in West Lebanon, NH.
Responsibilities of the Dispatcher
- Courteously answer phone, record customer orders and information, and/or resolve issues
- Proactively communicate with customers regarding delivery issues or after-hours delivery requests
- Serve as the primary contact for all drivers and customer service representatives
- Map and sequence deliveries for routing efficiency and customer satisfaction
- Monitor driver progress in completing routes
- Review customer account information for accuracy
- Forecast daily and weekly demand based on weather
- Review logs and update accounts
- Seek to improve key metrics for delivery, safety, etc.
- Perform related duties as assigned Additional Information
Help for Additional Information. Qualifications of the Dispatcher - High school diploma or equivalent
- 2 years of experience in a dispatch environment with computerized dispatch technology is preferred but not required
- Office/customer service experience
- Team player with strong communication and interpersonal skills
- Solid analytical, planning, and scheduling skills
- Good computer skills
- Ability to remain focused on detailed work and meet deadlines This Dispatcher position works Monday through Friday from 8:00am-4:00pm during the summer and 8:00am-5:00pm during the fall and winter, with Saturdays as overtime (usually shorter hours) during the busy winter season.
Pay is $20/hour. We look forward to hearing from you!