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Comprehensive Benefits Package:

Medical and Dental coverage (75% covered for employee, 50% covered for dependents) Long Term Disability insurance (100% covered by employer) Paid vacation, holidays and time off Your

BIRTHDAY

is a PAID a holiday! Paid leave for Bereavement and Jury Duty 401(k) with 4% company match Optional supplemental insurance

Career Advancement:

We're committed to your professional growth and career development Join a

Trusted Team:

Be part of a company with a strong reputation and loyal customer base

Team Spirit :

Enjoy events and team-building activities designed to foster camaraderie and fun! Company sponsored outings Breakfast snacks in the winter Hot Dog Fridays in the summer

Primary Job Function:

Maintain the Service Technicians' daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Maintain clear and concise communications with department managers, employees, and company customers, including keeping customers apprised of company schedules and requested lead times. Provide accounting with maintenance contract billing information. Assist technicians with quoting repairs as needed. Ordering parts and receiving PO's. Staging parts as needed to technicians.

Required Qualifications:

2 years administrative, process or project management experience, preferably in the HVAC or similar trade industry Able to communicate clearly in English both verbally and in writing Proficient in Word, Excel, and Outlook Geographical knowledge of service area or map reading skills Prior dispatching experience in HVAC, plumbing, electrical, or pool trades Experience using a dispatching software such as Service Titan Well organized and ability to work independently Professional phone presence and strong interpersonal skills Creative thinker with an energetic personality

Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

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Find & Apply For Dispatcher Jobs in Avon, Ohio

HVAC Service Dispatcher