Shipping Clerk / Dispatcher Columbia Corrugated Box - 5.0 Tualatin, OR Job Details Full-time $23 - $26 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Customer service High school diploma or GED Dispatching Warehouse experience Shipping documentation Full Job Description
JOB DESCRIPTION
Shipping Clerk /
Dispatcher FLSA:
Non-Exempt
DEPARTMENT
Tualatin Plant
REPORTS TO
Warehouse /
Logistics Supervisor SUMMARY:
The Shipping Clerk/Dispatcher is primarily responsible for coordinating the accurate and timely shipment of goods, managing outbound freight schedules, and preparing all documentation required for shipments. This position serves as the key point of contact between the warehouse, carriers, and customers to ensure orders are shipped correctly, on time, and in compliance with company and safety policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Behaviorally must be the role model for best practice behavior for Safety, Quality and all Company Policy
- Prepare shipping documents including bills of lading, packing slips, invoices, and shipping labels
- Verify order accuracy by checking items against packing lists prior to shipment
- Schedule and coordinate pickups and deliveries with carriers and drivers
- Dispatch drivers with route assignments, delivery instructions, and required paperwork
- Track shipments and proactively communicate delays or issues to Customer Service and Production
- Maintain accurate records of inventory movement, shipments, and receiving
- Resolve shipping discrepancies, damaged goods claims, or delivery issues
Shipping Clerk/Dispatcher Job Duties:
Accomplishes shipping results by communicating job expectations; planning, monitoring, and communicating job results; coordinating, and enforcing systems, policies, and procedures. Maintains workflow by monitoring outbound orders; setting shipment priorities; observing loading dock activity; monitoring personnel and resources; studying methods; implementing efficiency improvements; developing reporting procedures and systems; fostering a spirit of cooperation within and between departments. Completes the shipping plan by scheduling carrier pickups; assigning loading tasks; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems. Maintains quality service by establishing and enforcing organization standards. Ensures proper operation of shipping equipment by notifying maintenance of needed repairs. Provides shipping information by ensuring shipments are accurately entered into the system, compiling, initiating, sorting, and analyzing shipping performance records and data; answering questions and responding to requests; reporting performance results. Maintains a safe and clean work environment by educating and directing personnel on the use of all equipment and resources; maintaining compliance with established policies and procedures. Resolves shipping and carrier problems by analyzing data; investigating issues; identifying solutions; and recommending action. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; benchmarking best practices, and working within peer groups. Ensures all employees conform and comply with company safety and PPE policies.
Work Environment:
- While performing the duties of this job, the Shipping Clerk/Dispatcher is frequently on the warehouse floor and dock and may be required to sit, stand, walk, talk, hear, handle, lift, push, pull or touch objects or controls for tasks including operating equipment.
On occasion, work may require climbing, stooping, bending, or reaching above the shoulders. Position may also require work in confined spaces and exposure to different types of working conditions such as heat, dust, cold, etc.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred Qualifications:
Shipping and Receiving, Dispatch Coordination, Attention to Detail, Organizational Skills, Carrier Relations, Customer Service, Basic Computer/WMS Proficiency, Dealing with
Complexity Education/Experience:
High school diploma/GED; 1-3 years' experience in shipping, dispatch, or warehouse logistics preferred; familiarity with shipping carriers (UPS, FedEx, LTL/FTL); knowledge of safety, quality, and inventory practices; forklift certification a plus. While this description is intended to be an accurate reflection of the most significant duties of the current position, it is not necessarily exhaustive of all responsibilities, duties, effort, requirements or expectations of this position. Other duties may be assigned as necessary. The company reserves the right to modify the job requirements as circumstances change and the needs of the company so dictate, without editing this job description in its entirety.
Pay:
$23.00 - $26.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance
Experience:
Shipping, warehouse or logistics: 1 year (Preferred)
Work Location:
In person