Find & Apply For Dispatcher Jobs in Palestine, Texas

More Like This Between $16.83 and $20.33 Per Hour DOE (Depends on Experience) Position range in East Texas $15.38

• $20.

33 Per hour Police Dispatcher

PALESTINE

• CITY OF

Occupation:

Public Safety Telecommunicators

Location:

Palestine, TX

• 75801

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Flexible Shift

Posted:

08/17/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

08/20/2026

Expires:

09/16/2026 Job #: 17056351 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 6 Month(s) Language English, Very Well Schedule Full Time Job Type Regular Duration Permanent Employment Shift Flexible Shift Help for .

OBJECTIVE THE INTENT OF THIS POSITION DESCRIPTION IS TO PROVIDE A REPRESENTATIVE SUMMARY OF THE MAJOR DUTIES AND RESPONSIBILITIES PERFORMED BY INCUMBENT

(S)

IN THIS POSITION. INCUMBENT

(S)

MAY NOT BE REQUIRED TO PERFORM ALL DUTIES IN THIS DESCRIPTION AND INCUMBENT

(S)

MAY BE REQUIRED TO PERFORM POSITION-RELATED TASKS OTHER THAN THOSE SPECIFICALLY LISTED IN THIS DESCRIPTION. OPERATES EMERGENCY COMMUNICATIONS EQUIPMENT, WHICH RECEIVES AND DISPATCHES POLICE OR FIRE EMERGENCY CALLS VIA TELEPHONE AND ELECTRONIC DISPATCH EQUIPMENT. ALSO, OPERATES VARIOUS ON-LINE DATA ENTRY TERMINALS. THE COMMUNICATIONS CENTER IS A 24/7/365 OPERATION SO YOU MAY BE REQUIRED TO WORK NIGHTS/WEEKENDS/HOLIDAYS AND OVERTIME. REGULAR ATTENDANCE AND PUNCTUALITY ALONG WITH BEING PREPARED TO COMMENCE WORK AT DESIGNATED WORK LOCATIONS, ON THE ASSIGNED OR SCHEDULED DAYS AND HOURS IS EXPECTED.

Under general supervision, receives calls concerning crimes, emergencies and other activities. Routes appropriate law enforcement and fire personnel to scene. Forwards hospital-related calls to appropriate location. Monitors radio traffic to maintain contact and status of law enforcement personnel.

ESSENTIAL JOB FUNCTIONS

Essential functions, as defined under the Americans with Disabilities Act may include, but are not limited to, the following tasks, knowledge, skills and other characteristics. This list of tasks is

ILLUSTRATIVE

ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class.

• Receives emergency and non-emergency calls for service by phone and in person; prioritizes calls; tracks location and availability of police units; dispatches police units and/or forwards call to appropriate agency for response.
• Runs and provides law enforcement requests for license and operator information/records.
• Monitors police radio calls; dispatches additional units and/or law enforcement personnel as required to maintain safety and protection of officer(s);
• Contacts other agencies to provide backup assistance as required.
• Logs all calls and prepares and maintains computerized log of calls and activity during shift.
• Enters and updates wanted persons, missing persons, stolen vehicles, stolen items, runaways etc. into law enforcement data base.
• Runs requester information to check for wants and warrants; provide assistance according to established parameters
• Research and maintains current information regarding changes in maps, areas, units to be dispatched.

OTHER IMPORTANT JOB FUNCTIONS

• Knowledge of applicable local, state and Federal statutes, rules, regulations, codes, ordinances, case law, City of Palestine policies and procedures, and other governing documents.
• Knowledge of police and other emergency dispatch policies, procedures and requirements.
• Knowledge of the basic principles of record keeping and file maintenance.
• Knowledge of telecommunication systems and a variety of law enforcement computer systems.
• Knowledge of street locations and map reading.
• Knowledge of basic computer functions and systems.
• Skill in working under pressure involving potentially conflicting information, fast moving, changing events, scared, traumatized and/or injured people.
• Skill in establishing priorities and handling high stress situations.
• Skill communicating detailed information clearly, concisely, and accurately.
• Skill accurately entering and retrieving information form law enforcement computer system.
• Skill in handling a high volume of telephone and radio traffic.
• Skill reading street maps.
• Skill establishing and maintaining effective working relationships with supervisors, co-workers, and the public.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• High school diploma or GED AND six months of public and/or private sector dispatching is preferred. Clerical, secretarial, or closely related work experience with extensive public contact in person and/or by phone, working with computers, or performing closely related duties is required.
• Must be able to obtain within one (1) year of employment and retain Texas Commission on Law Enforcement.
• Must be able to work any shift and extended hours as needed.

ACCEPTABLE EXPERIENCE AND TRAINING

Related work experience is preferred.

CERTIFICATIONS AND LICENSES REQUIRED

• Must be willing and capable of completing all required courses and classes for certification requirements.
• Must possess a Valid Texas motor vehicle driver's license

CONDITIONS OF EMPLOYMENT

• Must pass a pre-employment drug screen and/or physical exam. Employees are subject to random drug/alcohol testing throughout their employment.
• Must obtain a Telecommunicator license from the Texas Commission on Law Enforcement (TCOLE) within one (1) year of employment. U.S. citizenship is required by TCOLE.
• Must complete TCIC/NCIC, TLETS, and TDD training within six (6) months of employment and an extensive training period.
• Must have and maintain a satisfactory driving record.
• Must have proficient typing skills with a minimum speed of 40 WPM or higher with accuracy.
• Regular attendance is required.