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Dispatcher
Glen Allen, VA
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Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Job Description:
We Deliver the
Goods:
Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more Growth opportunities performing essential work to support America's food distribution system Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Summary:
Responsible for coordinating the overall scheduling and dispatching of delivery operations by communicating with truck drivers through computers, phones or two-way radios. Assign drivers to trucks and make sure that they leave and arrive on schedule. Available at all times to answer any questions from drivers, help them avoid traffic jams and keep them aware of inclement weather ahead. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Position Responsibilities:
The schedule for this position is Monday thru Friday 1pm to 8pm occasional Saturdays The Dispatcher position will perform the following duties: Monitors and maintains daily driver updates to sales and systems Monitors and maintains drivers' daily paperwork Updates and performs data entry into department and company database Responds to incoming calls and emails timely and effectively Reviews, researches and resolves discrepancies on weekly reports Ensures compliance with DOT regulations and company policy Responsible for Fuel billing, ordering and reporting Supports the Routing Department with drivers' paperwork and materials Communicates with customers, vendors and company personnel in a positive and proactive manner Reports all accidents per PFG policy and procedures Has knowledge of warehouse distribution Understands DOT regulations Responsible for Delivery Food Safety temp probs and documentation Other duties as assigned
Benefits:
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Benefits Information Qualifications:
High School Diploma/GED or Equivalent Experience 1-2 years dispatch and commercial driver experience or related area 6-12 months previous logistic/dispatch experience Preferred qualifications: High School Diploma/GED or Equivalent Experience 2-4 years dispatch and commercial driver experience within the food service industry 6-12 months previous logistic/dispatch experience
EEO Statement:
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy ; (2) the "EEO is the Law" poster and supplement ; and (3) the Pay Transparency Policy Statement .