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Dispatcher
Vienna, VA

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Now viewing: Office Coordinator - Plumbing & Service Dispatch
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DITTMAR COMPANY

Office Coordinator - Plumbing & Service Dispatch

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Job Description

We are a locally based developer that specializes in all phases of construction and property management. We are looking for a highly organized and friendly Office Coordinator for our plumbing division to keep the daily office operations and field crew running smoothly.
Duties Answer Phones & Greet Customers:
Be the warm, professional voice of our company, handling incoming client inquiries, booking service calls, and providing status updates.
Invoices:
Generate and deliver invoices for service work and construction projects to ensure prompt payment and customer satisfaction.
Schedule & Dispatch:
Coordinate daily service routes and assign jobs to field plumbers.
Customer Follow-Up:
Make confirmation calls, follow up on pending estimates, and handle post-service satisfaction checks.
General Admin Support:
Manage office emails, maintain digital files, order office supplies, and assist with basic invoicing or data entry.
Requirements Experience:
1-3 years of administrative, customer service, or dispatching experience (prior experience in the home services, trade, or construction industry is a huge plus!).
Tech-Savvy:
Comfortable using computers, multi-line phone systems, and modern scheduling software.
Communication Skills:
Clear, polite phone etiquette and the ability to stay calm in a fast-paced environment.
Detail-Oriented:
Highly organized with great time-management skills. What We Offer Competitive hourly pay (based on experience) Paid time off (PTO) and paid holidays Health insurance options 401K (matching) How to Apply Send submit your resume along with a brief note about why you are a great fit for our team Join us as an Office Coordinator - Plumbing & Service Dispatch to play a pivotal role in delivering exceptional service through expert coordination, efficient dispatching, and outstanding communication!
Pay:
$20.00 - $28.00 per hour
Benefits:
401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance