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Logistics Dispatch Coordinator

• FT Kenosha, WI Heartland Produce Co.
• 3.

2 Kenosha, WI Job Details Full-time 10 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Vision insurance 401(k) matching Life insurance Qualifications Teamwork Interpersonal skills Customer service Employee relationship building High school diploma or GED Attention to detail Stakeholder relationship building Full Job Description Does your current employer treat you, their customers, and their vendors like family? Join us at Heartland Produce Co, where we are passionate about delivering the Midwest's finest produce—consistently fresh and always with excellence. Every day, we selflessly serve our customers, vendors, coworkers, and community, while having fun and keeping it real. We're eager to grow with passionate individuals who are dedicated to building strong relationships and driving mutual success. Logistics Dispatch Coordinator

• you will support and take an active role in leading the day-to-day inbound logistics operations. This role is critical in ensuring product moves efficiently, cost-effectively, and on time
• while delivering a best-in-class experience for our customers and partners.

This role plays a key part in ensuring inbound product flow supports our sales, inventory, and customer commitments.

Hours:

6am to 3pm Monday through Friday; every other weekend/after-hours on call (will be discussed upon interview)

Duties and Responsibilities:

Transportation Coordination:

Coordinate inbound produce shipments from vendors to Heartland facilities, ensuring products arrive on time, in good condition, and in support of customer commitments.

Dispatching & Load Management:

Schedule pickups, deliveries, appointments, and load consolidations while optimizing efficiency, service levels, and transportation costs.

Carrier Management:

Maintain professional relationships with carriers, negotiate freight rates, communicate shipment requirements, and monitor carrier performance.

Shipment Tracking & Issue Resolution:

Monitor shipments from pickup through delivery, proactively communicating delays, service issues, and other transportation challenges while identifying timely solutions.

Cross-Functional Communication:

Work closely with procurement, sales, warehouse receiving, quality control, and accounting teams to ensure smooth inbound product flow and operational alignment.

Claims & Billing Administration:

Assist with freight claims, shipment discrepancies, and freight invoice reviews to ensure accurate documentation and timely resolution.

Data & System Management:

Maintain accurate transportation records, shipment details, freight costs, carrier information, and supporting documentation within company systems.

Continuous Improvement:

Identify opportunities to improve transportation efficiency, reduce costs, strengthen service levels, and enhance departmental processes.

Performance Reporting:

Monitor and report key logistics performance indicators including freight costs, service levels, claims, and carrier performance.

Relationship Building & Team Support:

Build positive relationships with carriers, vendors, customers, and coworkers while supporting Heartland's commitment to service, accountability, and operational excellence. May be required to perform additional duties as needed

Qualifications:

Education:

High School diploma or equivalent required

• Associate or bachelor's degree in supply chain, logistics or transportation preferred

Experience:

3+ years of supply chain/logistics experience; produce or perishable goods experience preferred

Communication Skills :

Strong written and verbal communication skills with the ability to effectively communicate across multiple channels, including phone, email, and text.

Customer Focus:

Strong communication skills and a customer-first mindset.

Organization & Prioritization :

Ability to effectively prioritize tasks, manage multiple responsibilities, and perform well in a fast-paced, high-pressure environment.

Critical Thinking:

Strong analytical and problem-solving skills with the ability to investigate, identify, and resolve supply chain discrepancies and operational challenges. Attention to

Detail:

Demonstrated commitment to accuracy, quality, and thoroughness in all aspects of work.

Technical Proficiency:

Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.

Adaptable:

Ability to remain flexible and responsive to changing priorities, customer needs, and business demands.

Team Player:

Collaborative spirit, aligned with Heartland's core values of service, excellence, consistency and passion. Benefits and Compensation Competitive salary based on experience

• weekly pay 100% employer-paid Basic Life insurance for employees
• eligible after 31 days 80-90% employer-paid Medical (HSA-Compatible Health Plan available) and Dental insurance for employees and dependents
• eligible after 31 days Vision and Voluntary life insurance Short-term and Long-term disability coverage Critical Illness and Accident coverage Flexible Spending Account (FSA) Traditional and Roth 401(k)
• Employer match up to 5% Tuition Assistance Program Paid Time Off and Holidays Discretionary bonus based on company and individual performance We are committed to cultivating a diverse and inclusive workplace.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Join us in building a team that reflects the diversity of the world we live in.

Job Type:

Full-time Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Supply Chain/Logistics/Transportation:

3 years (Preferred)

Work Location:

In person