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Facilities Manager
Flowery Branch, GA
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Must be available to work some evenings, weekends, and special events About Around the Pickle Around the Pickle is a brand-new indoor pickleball facility coming to Flowery Branch, Georgia. Our goal is to create more than just a place to play—we're building a vibrant pickleball community where members can play, compete, socialize, learn, and have fun. We're looking for an energetic, entrepreneurial, people-focused General Manager to help launch and lead the facility. This is an exciting opportunity for someone who wants to be part of building a business and community from the ground up. About the Role The General Manager will be responsible for the overall operation and success of Around the Pickle, including membership growth, sales, staffing, programming, customer experience, financial performance, and day-to-day operations. We're looking for a hands-on leader who is equally comfortable developing a corporate partnership, selling a membership, leading a team, solving a customer issue, and jumping in wherever needed to make the facility successful. Key Responsibilities Operations & Leadership Oversee daily facility operations. Hire, train, schedule, and manage employees. Establish and maintain high standards for customer service, cleanliness, safety, and facility operations. Develop and implement operating procedures. Create a positive, accountable, team-oriented culture. Ensure the facility is properly staffed and running efficiently. Membership & Sales Take ownership of membership growth and retention. Develop and execute strategies to achieve membership and revenue goals. Lead membership sales and follow-up with prospective members. Develop referral and membership-growth programs. Build relationships with local businesses, corporations, schools, and community organizations. Develop corporate memberships, sponsorships, events, and partnerships. Financial & Business Management Manage the facility toward established revenue and profitability goals. Monitor membership, court, programming, tournament, retail, and event revenue. Monitor labor and operating expenses. Review financial reports and key performance indicators. Identify opportunities to increase revenue and improve profitability. Programming & Member Experience Work with the Head Professional and programming team to develop leagues, clinics, tournaments, lessons, and social events. Help ensure programming appeals to beginners, recreational players, competitive players, and families. Build a fun, welcoming environment that encourages members to return and bring friends. Gather member feedback and continually improve the member experience. Marketing & Community Development Help build the Around the Pickle brand throughout the local community. Represent Around the Pickle at networking and community events. Develop relationships with local businesses and organizations. Work with ownership and marketing partners to drive awareness, memberships, and participation. What We're Looking For The ideal candidate will be: A proven leader with strong people-management skills. Outgoing, personable, and comfortable building relationships. Sales-minded and motivated by measurable results. Entrepreneurial and willing to roll up their sleeves. Highly organized with excellent follow-through. Comfortable managing budgets, expenses, and business performance. A strong communicator and problem solver. Passionate about delivering an exceptional customer experience. Comfortable working evenings, weekends, and special events when needed. Pickleball experience is a plus, but not required. We're looking for a great leader and business operator who is excited to learn the sport and become part of the pickleball community. How Success Will Be Measured The General Manager will be responsible for driving: Membership growth and retention Revenue growth Profitability Corporate sales and partnerships Event and programming performance Customer satisfaction Employee performance and retention Facility standards and operational efficiency Overall member engagement Why Join Around the Pickle? This isn't simply a job managing a sports facility. You'll have the opportunity to help build a business, a brand, and a community from the ground up. If you're a high-energy leader who loves people, enjoys sales and relationship building, and gets excited about creating an exceptional customer experience, we'd love to hear from you. How to Apply Please send your resume and a brief description of why you believe you'd be a great fit for the General Manager position to: