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Chief of Staff Business Operations Crux AI Palo Alto, CA Job Details Full-time 22 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) 4% Match Vision insurance 401(k) matching Life insurance Qualifications Project reporting Vendor relationship building Geographic analysis Operational analysis Strategic management Data center experience Program design Program management Data analysis reporting Requirements design Market analysis Finance Tooling Operations coordination planning Operations transformation Process design Metrics Reporting Improving operational efficiency Supplier relationship improvement Business consulting Requirements analysis Private equity OKRs Vendor relationship management Requirements management Leading team collaboration initiatives Investor relations materials Management reporting Investment banking Capacity planning Full Job Description Built to set the gold standard for integrated AI infrastructure Crux AI is a newly formed, U.S.-based integrated AI infrastructure company created to remove the physical and operational constraints on consequential AI ambitions. Crux brings together power, high-density data centers, TPU silicon, networking, orchestration software, and ongoing operations as one integrated system. Crux is being capitalized to plan every layer together, develop each one to demanding standards, and operate the whole system with efficiency and reliability. That gives hyperscalers, frontier AI labs, sovereign customers, enterprises, and AI-native companies greater freedom to pursue the AI they are here to create.

WHAT YOU'LL DO

You will build and run the operating system of the company as Crux scales from a founding team to 300+ people, and you serve as the executive team's leverage across special projects. On the business operations side, you will design the company's operating cadence — planning cycle, OKRs, and business reviews and reporting — and run cross-functional program management for the Stage 1 build, surfacing dependencies and risks. You own the health of the organization against its targets: consolidating OKRs across the company, cascading company-level objectives down to teams and individuals. You define what Crux's corporate systems and vendor ecosystem need to do — collecting requirements cross-functionally, standing up outsourced functions where speed demands it, and working with Business Systems on the build, adoption, and scaling of internal AI-native systems as the company grows and migrates off third-party vendors. You own Crux's geographic strategy: where the next gigawatts should go, weighing power availability and price, interconnection, tax, customer proximity, and sovereign demand over a multi-year horizon, as the input the capacity plan and site pipeline build against. In this role, you will: Prepare and follow through on the business priorities, executive, board, and investor materials, and the Google and Blackstone relationship agendas. You will take on the unowned problems that appear in a company being built from scratch. You are building for the end state: the operating model has to be designed for the company Crux will be at scale — institutional quality without bureaucracy, AI-enabled tooling and automation. You'll partner with every function and with the executive team in this role.

SIGNALS OF SUCCESS

After 60 days in this role: You will have stood up the operating cadence — weekly, monthly, and quarterly meeting and reporting rhythm with owners, inputs, and decision rights defined — and an AI-powered workstream tracker that gives the executive team a single view of priorities, decisions, and owners You will have delivered a company-wide OKR framework for Stage 1, aligned with the executive team, and established reporting to run it You will have mapped Crux's corporate systems and vendor ecosystem — what is outsourced, what is internal, what is missing — and deliver prioritized requirements and a migration roadmap to internal AI-native systems, in partnership with Business Systems After 6 months: You will have run the Stage 1 cross-functional program — milestones, dependencies, and risks across the organization — with issues surfaced before they become slips You will have company-level OKRs cascaded to every team and individual, harmonized across functions, with an AI-enabled tracking cadence that shows the executive team where the organization is on and off track against Stage 1 targets You will have tightened Crux's core business processes — planning, approvals, reporting, procurement of corporate services — to institutional quality so the company can scale without bureaucracy You own the production of company-wide board reporting, with metrics that reconcile to Finance and the capacity plan of record Completed a first-cut geographic strategy: a ranked view of target markets for Stage 2 capacity with the criteria and data behind it Demonstrated an AI-forward and automated approach to this role — you have built, in a hands-on way, AI-enabled tools for business reviews, OKR reporting, program tracking, and executive materials that the organization uses every day After 1 year: You will have started the migration from outsourced vendors to AI-native solutions for the functions Crux chose to bring in-house — requirements defined by you, built and scaled with Business Systems — and manage the remaining vendor relationships for specialized functions that stay outsourced Prepare quarterly business reviews and investor presentations, with G&A efficiency reporting that shows the operating model scaling ahead of headcount Operate and iterate the OKR system at scale across 300+ people, with organizational health against targets visible at every level Have the geographic strategy adopted as an input to the capacity plan of record and the site pipeline, with a forward view of how power markets and customer demand shift the ranking Have the company-wide operating model, reporting, and controls institutionalized for operating at scale, and be positioned to build and lead the business operations function as Crux scales

EXPERIENCES, ATTRIBUTES AND MINDSET THAT INDICATE A GOOD MATCH

Experiences 8-10+ years across strategy consulting, private equity, business operations, or chief of staff roles, including direct responsibility for designing and running an operating cadence, planning process, or corporate systems build at a fast-growing company Led cross-functional programs with physical or infrastructure components — data centers, hardware, energy, or telecom — and produced executive-, board-, and investor-level materials that leadership made decisions on Attributes You are outcome driven and hands on. This is a builder's seat, not a supervisory one — you build your own tools, use AI and automation as a default in everyday work, and you'd rather build a system that answers the question continuously than assemble the deck every month You are a force multiplier, not a gatekeeper. You make the people around you faster and better informed, and you earn trust across functions by being useful to them Mindset You have a high tolerance for ambiguity. You absorb ambiguity and navigate complexity rather than passing it along You have low ego and high standards. You are as comfortable owning a strategy as running a tracker, and you hold both to the same bar Nice to have (preferred, not required) Experience with data center or power market analysis — site selection, interconnection, or energy procurement Experience in a company that scaled rapidly under private equity or strategic sponsorship Background at a top-tier strategy consulting firm, private equity, or investment banking followed by an operating role Salary Range Information The annual salary range for this position has been estimated based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. About Crux We offer generous base, bonus and additional incentive based compensation Health, dental, and vision coverage for you and your dependents Company-paid life insurance and disability Full suite of other optional benefits 401(k) Plan with 4% company match (USA employees)