Find & Apply For General Manager Jobs in Celina, Ohio

About Ace Retail Group Ace Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. As one of the largest hardware retailers in the United States, ARG operates more than 250 neighborhood stores nationwide and maintains its headquarters in Overland Park, Kansas. With roots dating back over a century, ARG's success is driven by its people. What truly sets us apart in the industry is our commitment to hiring and developing individuals who are passionate about personal and professional growth and who want to be part of a company built on strong, enduring

Core Values:

Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures. Essential Duties and Responsibilities Customer Service Provide positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have ARG's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the "general operations" of the entire store. Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives. Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions. Manage and direct preventative maintenance and repairs to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure receiving, checking in, stocking of merchandise for the store is being done completely. Responsible for maintenance of back stock levels. Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stockroom and outdoor merchandise areas. Provide assistance in the overall general maintenance of the store. Ensure forklift operations and receiving is completed in a safe and efficient way. Ensure weekly price changes are being completed. Ensure monthly cycle counts and negative on hand reports are being completed. Ensure signage is current in the entire store. Provide a clean and orderly sales floor, including end caps and ad goods merchandised. Ensure special orders and rainchecks are being completed properly. Ensure ad signage and products are ready for the customers. Perform all other duties as assigned. Store Support Operations Responsible for the P & L and other corresponding reports. Assist District Manager with the budget process for sales and expenses. Manage payroll and other controllable expenses. Responsible for the implementation of Store Support programs. Attend trade shows and seminars with company guidance. Responsible for successful Loss Prevention, Safety and Internal Audits. Assist with special projects within the district as set forth by the District Manager. Hiring and Training of Associates Conduct weekly management staff meetings. Ensure effective training and development of all associates. Recruit prospective associates for possible management positions throughout Westlake Ace Hardware. Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management. Actively recruit and promote the advancement of Westlake associates. Leadership Become an integral part of the community in which you live and work through civic organizations and being community minded. Challenge all associates to think of ways to better merchandise product, control expenses and increase sales. Lead by example; be approachable by all associates and customers. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING•In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people•our strength is being helpful.

EXCELLENCE

•Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best. LOVE•Love the people, love the work and love the results.

INTEGRITY

•For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.

GRATITUDE

•We recognize that we are blessed to be in the business of serving others.

HUMILITY

•We strive for greatness with a humble, modest and respectful attitude.

TEAMWORK

•We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Together, we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Must have previous retail management experience. Hardware experience preferred. Standing, walking, lifting (up to 50lbs) and climbing.

Pay:

$56,500.00•$60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person